Mid Market Success Consultant - Upsell

MAIN AREA OF RESPONSIBILITY:
 

As a Mid Market Success Consultant, you will be responsible for driving sales and revenue growth within the mid-market segment. Your primary focus will be on identifying and engaging with mid-sized companies, understanding their specific business needs, and offering tailored solutions from our product or service offerings. This role requires a keen ability to build strong relationships, navigate complex sales processes, and meet revenue targets while delivering exceptional customer experiences.

Responsibilities:

• Mid Market Client Acquisition : Conduct thorough market research to identify potential mid-market clients and build a robust sales pipeline in our roster of current clients. Utilize various channels, such as cold calling, networking events, digital prospecting, and referrals, to generate leads and opportunities.
• Account Management: Nurture existing mid-market client relationships, in collaboration with CSMs, ensuring their satisfaction and identifying opportunities for upselling and cross-selling additional products or services. Participate in Product Alignment, Renewal discussions and courtesy visits (mostly onsite). 
• Consultative Selling: Engage with existing mid-sized accounts to gain a deep understanding of their business objectives, pain points, and growth strategies. Present our products and services as effective solutions that align with their specific needs.
• Solution Presentations: Deliver compelling and persuasive presentations to mid-market clients, showcasing the unique value proposition of our offerings and how they can address their business challenges.
• Proposal Development: Collaborate with the product and marketing teams to develop customized proposals that meet the specific requirements of mid-market clients. Ensure proposals are comprehensive, competitive, and tailored to the client's industry.
• Negotiation and Deal Closure: Lead negotiations with mid-market clients to reach mutually beneficial agreements. Handle objections and address concerns to ensure successful deal closure.

Qualifications:

• Proven track record of successful B2B sales, with a focus on mid-market clients.
• In-depth knowledge of mid-market sales processes and methodologies.
• Excellent communication and presentation skills.
• Strong business acumen with the ability to understand the complexities of mid-sized companies' needs.
• Self-motivated, target-driven, and able to work independently as well as collaboratively in a team environment.
• Experience using CRM tools and other sales software for lead management and reporting is advantageous.
• Familiarity with mid-market trends and industry dynamics is a plus.