Middle Market Account Executive

Slang is at an exciting inflection point — we are building a world-class GTM function and need an experienced Account Executive to establish our Middle Market sales processes. As an early sales hire at Slang, you'll work directly with the VP of Sales. This role is crucial to the company's success during a time of rapid sales growth.

You will be responsible for finding and closing middle market deals that fuel Slang’s growth. Likewise, you should expect to collaboratively improve the sales processes for large accounts with marketing on ABM prospecting, the Director of Account Management on pilot and expansion processes, and the VP of Sales on pitch refinement, sales stages and forecasting, negotiations, and pipeline review processes. A strong operational process orientation, impeccable ability to partner with an account management counterpart, exceptional multi-threading ability, and the ability to build lasting customer relationships are also very important for the success of this role.

You'd be a great fit for this role if you have a strong track record of high performance in an early-stage SaaS company selling to large (20-200 location) restaurant groups.

Responsibilities

• Deliver New Business Quota: Prospect, demo and close revenue to exceed company targets for the middle market customer segment (21+ location restaurant groups). Travel to conferences and onsite customer meetings.
• End-to-End Sales Process Execution: Leverage customer success metrics and feedback to identify trends, share customer insights, and drive product and service enhancements. Drive improvement around key performance indicators including churn, time to value, expansion revenue, net revenue retention, CSAT/NPS, average sale price and close rate of expansion opportunities, and other retention, expansion and support-based performance metrics.
• Forecasting: Maintain updated and accurate notes and forecasting stages for all open opportunities resulting in high accuracy forecast.
• Cross-Functional Collaboration: Collaborate with all business functions to deliver company initiatives.

Qualifications

• 2-5+ years of Middle Market restaurant sales experience ($50K-$500K average contract value deal sizes with average sales cycles from 30-180 days)
• A track record of achieving revenue growth targets.
• Strong problem-solving skills, and the ability to think creatively and strategically.
• Experience evangelizing new use cases for prospects, champion selling, and multi-threading to achieve alignment through multiple stakeholders.
• Experience working with procurement, legal, and finance departments to meet closing deadlines for the customer.
• Exceptional communication and writing skills - you can adjust your style to the audience and communicate clearly, concisely and positively.

Bonus

• Experience selling reservation management or point-of-sale software to full-service restaurants
• Experience selling a category-leading product that is in a new technology to your ICP
• MEDDICC experience
• Early stage SaaS experience
• Having a rolodex of customers you can bring with you

Benefits

Competitive pay

Generous equity

Healthcare fully compensated

Generous vacation

Our Vision

Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang.ai. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).

We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.

Our Values 

Overachiever Fever. We’re overachievers (we don’t know any other way)

Learner Fervor. We take every opportunity to learn (especially when it’s hard) 

Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!)

SMB MVP. We’re an expert member of our customers’ teams (we earn their trust)