Network Operations Analyst IV

CO Salary Range: USD 78,900.00 - 139,500.00 per year

JOB SUMMARY

Supports the data and business analysis needs of Network Operations. Utilizes understanding of both business process and advanced technical capabilities of industry standard tools used to provide analytical insights. Possesses advanced knowledge in the business unit(s) they support, as well as an advanced level understanding of the Network Operations organization's systems and capabilities.

DUTIES AND RESPONSIBILITIES

• Optimizes network performance through the application of statistical analysis using a diverse set of key data points.
• Provides business analysis and support for Network Operations: Generate complex ad hoc reports along with creation and presentation of high quality dashboards that provide operational visibility to the business unit(s).
• Develops high quality graphs, reports, and presentations of data results. Perform statistical analyses for Network Operations business unit(s).
• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Facilitates communication between business unit(s) and Network Operations from initial requirements to final implementation.
• Identifies, analyzes, and interprets trends or patterns in data sets. Present complex data sets and information in an understandable and compelling manner.
• Works on multiple projects as a project team member, occasionally as a project leader.
• Coaches less experienced staff.
• Performs special projects as needed and other duties as requested by supervisor.

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's Degree in Computer Science, Business Administration, and related field or equivalent work experience ; Cable Industry certifications
• Minimum eight (8) years of Data query techniques and report building
• Minimum eight (8) years of Microsoft Office Suite including Excel and Access
• Minimum six (6) years of SQL and industry-specific database systems
• Minimum six (6) years of Report building toolsets such as Crystal Reports, etc.

REQUIRED JOB QUALIFICATIONS

• Leadership/project management experience requiring effective organization and communication skills as well as an ability to work with aggressive timelines
• Exhibit exceptional and professional communication, both written and oral
• Professional and courteous demeanor with ability to lead in a team oriented environment
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Ability to present complex information in an understandable and compelling manner
• Ability to learn and adapt to change
• Strong business acumen

PREFERRED QUALIFICATIONS

• Network Operations experience a plus
• Develop and implement data collection systems that optimize statistical efficiency and data quality
• Acquire and abstract primary or secondary data from existing internal or external data sources.
• Identify, analyze, and interpret trends or patterns in complex data sets
• Automate routines to improve efficiency and reduce errors
• Programming skills preferred such as VBA, etc.
• Advanced Cable Industry certifications preferred

WORKING CONDITIONS

• Office Environment, some travel

ENO346 2024-41688 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-10-14 09:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.