NURSE NAVIGATOR SUPERVISOR-MSN-MHA

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

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The Lead Nurse Navigator is an integral part of the Primary Care Multidisciplinary Team.

The Lead NN supports, educates, identifies barriers to care and assists patients and families with their primary care needs. This role helps patients navigate the complexity of the healthcare system and contributes to improved patient outcomes and patient and provider satisfaction. In addition, this position is responsible for the management and mentorship of Nurse Navigators working in Adult Primary Care.

Manages Nurse Navigator team caring for patients in Internal and Family Medicine

Leads Nurse Navigator team in the provision of quality, safe, efficient nursing care

Partners with Primary Care providers to provide optimal non-patient facing care via telephonic and/or electronic means

Utilizes telephone triage protocols to assess patients and determine a disposition for their care

Facilitates one call resolution of patient needs

Coordinates care for patient population

Delivers provider-approved medical advice to promote health maintenance and/or recovery from acute illness or minor injury

Partners with Amb Ops and Institute leaders in maintaining efficient processes in the provision of timely care

Complies with all system and departmental policies and procedures

Maintains active and current professional credentials

3-5 years of experience required

Master's Degree Required

RN Degree