Operations Analyst II

Do you have a knack for problem solving? Looking for an Operations Analyst position that values inventive, forward thinking? If so, you'll fit right in with Spectrum's Business team!

Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum's Business team has a direct hand in improving our enterprise's infrastructure and ensuring use of the newest tools and technologies in our ever-changing profession. It's a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You'd be joining a bright team with quality expectations that values partnership, long-term career growth, and great work-life balance.

BE PART OF THE CONNECTION

As an Operations Analyst II, your focus is gathering data from various systems and sources to perform financial analysis, trending, forecasting, and business impact. You'll review data, programs, and initiatives that support the Company´s commitment to customer satisfaction and revenue growth. It'll be a highly collaborative team environment, colleagues supporting each other as well as Spectrum!

WHAT OUR OPERATIONS ANALYSTS ENJOY MOST

• Analyzing, trending, and communicating key performance indicators and business initiatives
• Recommending process improvement and strategic business decision making
• Investigating root cause analysis of complex nature
• Collaborating with various call centers and cross-functional departments

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Quantitative Analysis: 2 years
• Education: Bachelor´s Degree in Business, Statistics, Math, Economics, related field, or equivalent experience
• Technical Skills: Proficiency in data analysis and report creation
• Skills: Ability to prioritize, organize, and communicate effectively
• Schedule: Some travel required

Preferred Qualifications

• Ability to solve problems while working under pressure
• Knowledge of general accounting and billing procedures

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you-at work and in life

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BDA340 2024-45408 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.