Operations Associate

About Us:

BluShark Digital is a leading digital marketing agency dedicated to providing innovative and results-driven Search Engine Optimization (SEO) solutions for businesses. Initially established in the legal and medical fields, BluShark is now expanding into the home services sector. We pride ourselves on being a client-first agency, helping businesses stand out online and achieve tangible results. Located in Washington, D.C., we offer a dynamic and growth-oriented environment where creativity and strategy combine to drive success.

The Operations Associate position is a critical role within our organization, providing support in areas of people operations, office management, finance and company culture initiatives. This role will work closely with the Director of Operations and Recruiting Manager to help elevate the employee experience. This is a hybrid position based out of our Washington D.C. office.

Key Responsibilities:.

• Operations
  • Review and negotiate vendor agreements 
  • Provide basic IT support and procure company technology
  • Support executive team with key initiatives and special projects
  • Evaluate tools and software platforms to fill gaps 
• Financial and Office Management:
  • Assist with the preparation of financial reports, including tracking expenses and managing invoices.
  • Help review and process client and freelancer payments.
  • Support office management tasks, including ordering supplies and managing vendor relationships.
  • Coordinate with CPA to facilitate tax payments and compliance tasks
• HR Support:
  • Help manage employee records, benefits administration, and payroll processing.
  • Assist with employee check-ins and HR-related inquiries.
  • Support international team management and ensure smooth communication across teams.
• Event Planning and Culture Initiatives:
  • Assist with the planning and execution of company events, including the annual Shark Summit.
  • Help manage employee and client gifting programs.
  • Support initiatives to promote and enhance company culture.
• Employer Brand Management:
  • Coordinate efforts to improve employer positioning in the market as a top workplace through award applications, job board profiles, and review generation.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or relevant experience).
• Strong organizational skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Google Workspace Suite (Sheets, Slides, Docs)
• Comfortable learning new platforms quickly (ADP, Quickbooks)

In our hiring process, each resume will be reviewed by our recruiting team. Please be sure to include your favorite color in the cover letter portion of the application. Selected candidates will participate in a 30-minute phone interview, which is a great chance to make a positive first impression. We expect you will research a little about who we are and what we do prior to your introductory interview. Candidates will be further reviewed, and top applicants will be invited for an interview. The final candidates will be invited back for a shadow, offering insight into the position’s day to day responsibilities.

Our process takes a great deal of time for us, and we ask you to dedicate yours as well. BluShark is devoted to recruiting talented team members who can grow in their positions and flourish within the firm by displaying a dedication to high performance, self-discipline, and motivation to gain more responsibility.

BluShark Digital is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment.

BluShark Digital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.