Operations Associate (Core)

About Chief:

Chief is the largest network of senior executive women, representing more than 10,000 companies and 77% of Fortune 100 companies. Chief members are located across the U.S. and 40% are in the C-Suite. 

Chief is designed to help our members maximize their leadership impact through powerful connections, valuable insights, and executive development. We offer a wide range of services both in-person and on our digital platform. We have clubhouse locations in New York, Los Angeles, Chicago, San Francisco, and Washington, DC where our members can come together in community including at Chief-hosted events. 

Diversity, equity, inclusion, and belonging are central to our community and how we work. Knowing that our people are the most important driver of our success, we focus on building teams where the power of diverse voices, identities, perspectives, and experiences is celebrated.

Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures and we’ve been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

About the Role: 

The Core Operations Associate will be responsible for supporting the operational infrastructure for Chief’s key service, Core. The mission of the role is to deliver Core to members and ensure a best-in-class experience. The Core Operations Associate will support the Core team with the operational and logistical execution of the service nationwide. 

What You'll Do:

• Partners with Core Team members to support the operational logistics to run Core
• Works cross-functionally with the Guide Operations and Member Experience teams to ensure proper execution of Core Operations for both Chief Members and Guides
• Documents processes clearly in Notion and Google Drive for broader team knowledge and training
• Strong attention to detail, knows how and when to escalate issues to managers 
• Responds to & closes assigned cases in a timely manner

What You've Done and Enjoy Doing:

• Detail-oriented and hyper-organized, you have a system to keep track of anything and everything
• Strong analytical and problem solving skills
• Excellent communication skills; ability to manage multiple stakeholders
• Experience working in Excel
• Methodical, determined, and dedicated to the project at hand
• A ‘no task is too small’ attitude
• High-energy, flexible, and excited to learn and roll up your sleeves in a startup environment; previous startup experience a plus
• Passion for the Company’s mission, positioning and brand — to empower women in business and spark change from the top

Why You'll Want to Work Here:

• Competitive salary and equity
• Flexible vacation policy and 4.5 day work weeks
• 20 weeks of paid gender neutral parental leave
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a startup focused on driving real change for women in business
• Opportunity to create and attend inspiring experiences and events with leaders of the industry
• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
• Lifestyle and Wellness Stipends

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $60,000

Chief participates in the E-Verify Program in certain locations, as required by law.

https://assets.chief.com/careers/e-verify.pdf

https://assets.chief.com/careers/right-to-work-poster.pdf