Operations/Finance Manager - Partner Management

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

The Impact of a Partner Management Operations/Finance Manager to Coupa: 

As the Partner Management Operations/Finance Manager at Coupa, you will be working to build and operationalise a global team supporting all Partner / Alliances related financial and reporting needs. These activities will include, but are not limited to; operationalizing Coupa’s reseller model, monthly/quarterly gain-share reporting for Coupa Pay partners, and financial support for a handful of existing rebate agreements and other partner selling motions.

In addition, you will play a crucial role in setting the expectations for this newly formed global team. The activities will include, communication/launch to senior leadership, hiring to support the new organisation's responsibilities, and formalized documentation of all existing activities. Working with your supporting manager to create a 90-day, 180-day, and full-year plan for the partner finance team.

As the ideal candidate, you will have a strong passion for maintaining accurate and aligned processes. You will have experience building new processes from scratch, including experience hiring a global/remote team. The ability to collaborate with leadership at all levels, including individual contributors. Have no problem rolling up your sleeves to understand a problem, and align on a solution.

How You Will Impact Coupa Every Day:

• Build and support a global team that will drive the day-to-day operations of the newly consolidated organisation
• Develop business partnerships with key stakeholders in supported organisations such as, FP&A, Accounting, and Revenue,
• Strong partnership with partner/alliance leaders to ensure overall operational alignment and a clear understanding of future direction and strategic vision
• Oversight of partner finance-related monthly activities, such as; virtual card expense reconciliations, Coupa advantage supplier invoice management, and other expense/invoice-related reporting requirements
• Support the transition of all partner-related finance, reporting, and tracking requirements from the current alliance team owners
• Own all net new agreements through either acquisition or internal program expansion, supporting new supplier onboarding and respective reporting updates
• Support “ad-hoc” operations-related projects as deemed necessary by supporting Director/Operations team
• Support all other internal organizations currently managing partner processes including but not limited to; Travel, Treasury Management, Coupa Pay, Coupa Link, Coupa Advantage and Revenue
• Curate process documentation for all expense/income-related partner programs, ensuring business continuity and up-to-date work instructions
• Active review of all open expense Purchase Orders to ensure proper funding, working with business owners to action additional fund requests and renewals
• Understanding of all current partner billing and rebate agreements ensuring an aligned and documented process for reporting and payments

What you will bring to Coupa:

• Experience in business operations or financial analysis
• Experiencing building and managing a global team
• Ability to think outside the box, with a keen focus on operational efficiency.
• Experience with standard software tools (Office, Google Suite, Salesforce, etc.). Emphasis on Microsoft Excel
• Project management experience in Business Operations is a plus.
• Exceptional analytical and quantitative skills, working knowledge of SQL and Python
• Ability to communicate effectively between all levels within the organisation. 
• Hands-on: willingness to roll up your sleeves on all projects regardless of scope.
• Able to effectively build and lead a globally diverse team of analysts
• Strong communication skills and experience giving executive-level presentations/business updates

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At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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