Outside Sales Manager, Senior

Within 1 Month You’ll:

• Progress through ChowNow’s New Hire Onboarding Experience
• Establish and run weekly team meetings including: 1:1s with your direct reports
• Fully understand and be able to demonstrate the ChowNow platform 
• Meet and get to know your team, understanding their motivators, and begin to plan how to partner best with them for success
• Understand ChowNow’s Salesforce instance, KPIs, goals and past performance
• Be familiar with company and sales team OKR’s
• Have a working knowledge of sales territories and rules of engagement

Within 3 Months You’ll:

• Progress through ChowNow Manager training
• Have diagnosed strengths and weaknesses of your team. 
• Partner with Sales Enablement to build on-going training & curriculum to strengthen your team and improve rate metrics in the sales process.
• Have your team achieving 100% of monthly goal
• Create your team and individual OKR’s 
• Spend time in market with your team to understand their sales process, and provide guidance on areas of improvement
• Have an understanding of the ChowNow Value Prop and sales pillars.
• Play a hand in the Extended Sales Leadership Team by providing a feedback loop for the sentiments, blockers, and successes in the field.

Within 6 Months You’ll:

• Accurately report and forecast team performance to provide insights into opportunities & threats in our goal attainment
• Iterate our Territory & Market Plans to increase the quality mix of restaurants in your teams book of business
• Identify team workflow needs and efficiencies to improve our overall sales stack
• Ensure your team maintains high standards of data integrity within our Salesforce instance
• Cultivate a great culture within your team that drives a desire to achieve goals while maintaining a positive and fun atmosphere

Within 12 Months You’ll:

• Manage a team that is hitting their goals on a consistent basis, through the lens of quality and quantity
• Grow and maintain a team of Territory Managers based on headcount plans and hiring needs
• Have your team regularly achieving an average of 100% of goal with 80%+ breath of participation
• Improved launch rate of restaurants by 5%
• Providing constructive feedback to push the outside sales team forward

You Should Apply If:

• 3-5 Years of sales or related business experience
• You have 2+ years of prior team management or team lead experience with demonstrated success of coaching a team
• You have knowledge of Salesforce & other sales tools (Groove, Drift, RingDNA, Chilipier, etc.), Google Docs and Excel
• You have a commanding desire to learn, succeed and grow in tech sales with a strong passion for restaurants & the hospitality industry
• You have strong coaching and strategic selling skills – creating a business plan, assessing territories, qualifying targets and prioritizing sales efforts
• You subscribe to a work hard, stay positive and implement feedback mentality
• You thrive in fast paced sales culture where changes are common and you adapt quickly
• You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating each other’s wins

About Our Benefits:

• Expected Base Salary Range: $125,000 - $150,000 with an ability to earn a commission
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.
• Fully stocked kitchen and cold brew on tap in our satellite offices