Payment Lifecycle Analyst - International Private Banking

J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, ultra-high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

As a Payment Lifecycle Analyst in International Private Banking team, you will be in charge of monitoring incoming and outgoing payments for Private Bank Clients, processing those transactions, investigating issues, liaising with correspondent banks and Front-Office to resolve issues. You are also responsible for processing a number of bookkeeping tickets instructed by various operational teams.

Job responsibilities

• Process incoming funds, outgoing client payments, and bank-to-bank transactions efficiently.
• Release and monitor SWIFT messages to ensure accurate and timely communication.
• Investigate and resolve issues related to incoming and outgoing wire transfers.
• Support the business by answering payment queries, locating funds, and expediting issue resolutions.
• Execute and manage the timely setup of standing order instructions.
• Process bookkeeping tickets and internal transfers accurately.
• Support compliance and regulatory reporting requirements as needed.
• Adhere to operational procedures to complete tasks accurately and on time.
• Monitor daily critical-to-quality metrics and benchmarks for the desk.
• Respond to queries from the front office, middle office, and counterparties within the same day.

Required qualifications, capabilities, and skills

• Minimum of 3 years of experience in payment operations within the financial industry.
• Proficient in operating SWIFT, Nostro accounts, and managing international wire transfers.
• Excellent written and verbal communication skills.
• Strong analytical skills with keen attention to detail, and the ability to quickly grasp and retain information.
• Proven ability to coordinate effectively and work well in a team environment.
• Strong time management skills, with flexibility and adaptability to changing circumstances.
• Detail-oriented and meticulous, with a high level of accuracy and zero tolerance for errors.
• Ability to work effectively under pressure and meet tight deadlines.
• Willingness to work shifts covering US, Asia, and EMEA time zones.
• Demonstrated subject matter expertise with the ability to challenge the status quo and handle exceptional situations.

Preferred qualifications, capabilities, and skills

• Knowledgeable in funds transfer, payment investigations, and Nostro reconciliations

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.