Payment Partnership Associate

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether.

The Purpose:

The primary objective of this role is to drive significant growth in our business with existing payment partners. You will own and nurture these relationships, working closely with our product, operations, and commercial teams. Your focus will be on identifying and developing additional transaction revenue channels through data analysis, feature gap identification, and business case development.

What will you be doing:

• Support of current local payment method business relationships
• Support to monitor the LPM relationship (with various internal tools) to identify problems, suggest improvements and resolve issues supported by internal teams and tools to achieve these objectives
• Support relationships with Acquirers to find new business opportunities
• Support Product and Technical teams with issues or improvements related to payment methods
• Work closely with the main Card Schemes
• Review the current commercial and contractual terms with providers
• Support aligning regularly with other teams, including product, onboarding, and operations, to discuss the LPM's current business and future plans
• Stay on top of the latest payment developments in the industry by observing trends and opportunities that arise in the market and sharing these insights with relevant teams
• Effectively communicate internally to give a current and accurate view of the LPM’s business results, current issues, products and services, and future plans

You’ll need to have:

• Good communication skills, both verbal and written, and the ability to excite and inspire others
• Payment market knowledge
• The desire to learn and to grow
• Good interpersonal skills
• Be hands-on in executing activities
• Must be analytical and have a good eye for detail
• Fluent English
• Spanish is a plus

What we offer:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 40/ day - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Professional and personal development - We provide leadership cafes, on-the-job

training, and access to LinkedIn learning to help you gain knowledge beyond your role.

We also offer language incentives and cover the costs of your classes!

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC - private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Our Principles: 

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.