People Operations Manager

Job Summary:

TradeCentric is seeking a People Operations Manager to join our dynamic People team. In this high-impact role, you will drive operational excellence and create scalable processes that enhance efficiency and employee experience. You will oversee the full lifecycle of employee operations, from onboarding to offboarding, ensuring seamless execution of HR processes. This role is perfect for a process-driven, results-oriented individual who thrives in a fast-paced environment and takes ownership to ensure no detail is overlooked.

If you are passionate about building efficient systems, fostering employee engagement, and ensuring compliance while creating a world-class employee experience, we want to hear from you!

Report to: HR Director

Pay Range: $80,000-90,000

Work Location: This role is 100% remote. While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications. Don’t hesitate to apply if you’re excited about this opportunity and believe you’re a great fit!

-Charlottesville, Virginia

-Minneapolis, Minnesota

-Raleigh, North Carolina

-Chicago, Illinois

-Boston, Massachusetts

What You'll Do:

People Operations:

• Oversee and continuously improve the onboarding and offboarding processes to deliver a positive and consistent employee experience
• Act as the operational backbone of the People team, optimizing workflows and ensuring seamless execution of HR processes to drive efficiency
• Lead engaging New Hire Welcome sessions, helping team members integrate into TradeCentric’s culture
• Collaborate with Talent Acquisition to streamline the candidate-to-employee transition process
• Partner with Payroll to ensure accurate and timely processing of compensation, benefits, and leave of absence requests, while maintaining compliance with applicable laws and policies
• Other duties as assigned

Compliance and Governance:

• Support regulatory compliance filings or audits as needed: Multiple Worksite Reporting, EEO-1, Pay Data, SOC II, and HR/Payroll audits
• Stay up to date with federal and state employment regulations to ensure compliance and accurate reporting
• Maintain an expert-level understanding of employment-related laws and apply them in day-to-day operations

Data and Analytics:

• Manage and optimize employee data within Paylocity, ensuring accuracy, compliance, and effective reporting
• Evaluate and implement enhancements or new HR systems (HRIS) to improve People Operations

Benefits Administration:

• Partner with benefits administrators to ensure effective program delivery and continuous improvement of the employee experience
• Address employee inquiries related to benefits, leave of absence, and related policies

Employee Engagement:

• Design and execute initiatives that energize the team, support employee well-being, and foster meaningful connections in both remote and in-person environments

Minimum Qualifications/Experience:

• Experience: At least 3 years of experience in People Operations or HR roles
• Skills: Strong organizational, problem-solving, and communication skills with strong attention to detail
• Integrity: Proven ability to handle confidential matters with professionalism and tact
• Knowledge: Thorough understanding of employment laws and regulations
• Technology: Proficiency with HRIS systems (experience with Paylocity preferred) and the ability to adapt quickly to new systems
• Adaptability: Experience managing multiple priorities in a fast-paced, dynamic environment
• Global Expertise: Familiarity with supporting global or remote teams; multi-state payroll experience preferred

Preferred Qualifications/Experience:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field
• Industry Experience: Background in B2B SaaS or software + service businesses is a strong plus
• Geographic Expertise: Experience supporting employees outside of the US

Why Join TradeCentric?

At TradeCentric, we believe that our employees are our greatest asset. We are committed to fostering an environment that supports learning, growth, and connection. Join us to shape the future of People Operations while building an exceptional employee experience at a company that values integrity, collaboration, and innovation.

About Us:

TradeCentric is a leading innovator at the crossroads of eCommerce and eProcurement, transforming how B2B buyers and suppliers connect, automate, and scale their operations. Recognized for our rapid growth, TradeCentric has earned a place on the INC. 5000 list of the fastest-growing private companies in America for the three consecutive years. Backed by private equity, we continue to expand our best-in-class B2B Connected Commerce solutions and technology platform to enable frictionless trade for thousands of businesses worldwide.

Our purpose-built solution integrates with every leading eCommerce and eProcurement/ERP system to help suppliers and buyers seamlessly automate and accelerate their mission-critical transactions. By eliminating the complexity of disconnected systems, TradeCentric drives efficiency, lowers costs, and powers growth for our partners.

Here is an overview of the TradeCentric Platform.

Company Benefits

At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met:

🩺 Health Benefits: Medical, Dental and Vision

💰 Health Savings Account (HSA) and Flexible Spending Account (FSA)

👨‍👩‍👧‍👦 Dependent Care FSA (DCFSA)

📈 401k with Company Match 

🕒 Flexible Time Off

🕒 Volunteer Time Off

👶 Paid Parental Leave

🛡️ Company paid Short Term and Long Term Disability

🛡️ Company paid Life Insurance

TradeCentric is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.