People Operations Specialist

What We’re Building

Honeycomb is the observability platform for teams who manage software that matters. Send any data to our one-of-a-kind data store, solve problems with all the relevant context, and fix issues before your customers find them. Honeycomb is the unified, fast, and collaborative choice for engineering teams who care about customer experience to get the answers they need, quickly. We are passionate about consumer-quality developer tools and excited to build technology that raises our industry’s expectations of what our tools can do for us. We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, as we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases.

Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. 

How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

What You’ll Do In the Role:

• Manage New Hire Onboarding logistics, including but not limited to presenting at our Day 1 orientation.
• Accurately and efficiently enter employee data into HR system (Rippling)
• Accurately and efficiently produce formal documents and letters on behalf of People team (e.g. referral bonus confirmation letters, job change letters)
• Ensure HR administrative and compliance requirements are met (e.g. I-9 verifications, employment verifications, background checks)
• Manage our ticketing system by responding to employee inquiries within SLAs and escalating issues when appropriate.
• Collaborate with cross-functional stakeholders such as Recruiting, Finance, IT and Security to ensure a seamless and successful onboarding process for employees.
• Assist in the facilitation of employee experience programs, including but not limited to event calendars, celebration announcements, and employee milestones.
• Provide daily support for the People Operations team.
• Balance a high volume of work while delivering an exceptional employee experience.
• Ad-hoc administrative support for People Team Projects & Programs.

What You’ll Bring:

• At least 1 year of HR or administrative experience
• Experience conducting new hire onboarding
• HRIS or systems data entry experience
• Working knowledge of G-Suite and Rippling (preferred)
• Excellent prioritization and organizational skills
• Ability to work successfully both independently and within a team
• Strong communication skills (verbal and written)
• Ability to maintain confidentiality and utilize appropriate tact and integrity

What you’ll get when you join the hive:

• This is a full time, non-exempt position. 40 hours per week. Hourly rate of $35/hr
• A stake in our success - generous equity with employee-friendly stock program
• It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
• Time to recharge - Unlimited PTO and paid sabbatical
• A remote-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• 100% employee/75% for dependents coverage for all benefits 
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance 
• And much more...

Please note we cannot currently sponsor or do visa transfers at this time.

Diversity & Accommodations:

We're building a diverse and inclusive workplace where we learn from each other, and welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. You don't need to be a millennial to join us, all gens are welcome! Further, we (of course) follow federal and state disability laws and are happy to provide reasonable accommodations during the application phase, interview process, and employment. Please email [email protected] to discuss accessible formats or accommodations. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work; if we can do better - we want to know!