Post Sale Administrator
Company
Sotheby's
Location
Paris, France
Type
Full Time
Job Description
ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
Want more jobs like this?
Get Software Engineering jobs in Paris, France delivered to your inbox every week.
THE ROLE
Le Post Sale Administrator est le premier point de contact des clients (par téléphone, email et contact direct à la caisse) pour l’ensemble des taches après-vente, depuis la vente aux enchères jusqu’au paiement et à l’expédition ou à la collecte des œuvres. Son but est d’accompagner le client dans l’ensemble des démarches en veillant à fournir un service de haute qualité. Il s'agit d'un contrat d'un an.
RESPONSIBILITIES
- Assistance et accueil des clients, suivi et résolution de problèmes spécifiques rencontrés par les clients (litiges, questions…)
- Tenue de la caisse lors des ouvertures au public, Encaissement des paiements en cartes bleues ou en espèces des lots achetés ou tout autre frais dû.
- Emission des documents destinés aux clients (factures d’achat, bordereaux de retrait, documents de douanes Pablo, décharges…)
- Relâche des lots (achats et invendus) et vérification de l’envoi de la bonne documentation douanière en vigueur (lots en AT, Cites, CBC, licences…)
- Validation des devis de transport et encaissement des frais de transport en vue des relâches aux transporteurs.
- Traitement des documents exports, remboursements de TVA, et documents d’exemption de taxes
- Traitement et validation des autorisations de collecte par tiers.
- Suivi des lots vendus, des frais de stockage, des intérêts de retard, des frais de transport et résolution des problèmes d’inventaire
- Coordination avec les différents départements (logistique, transport, finance…)
- Et tout autre projet assigné par le manager
IDEAL EXPERIENCE & COMPETENCIES
- Expérience confirmée de la gestion de clientèle dans un environnement international et le domaine du luxe
- Très bon relationnel clientèle et excellente présentation
- Bilingue anglais, une 3e langue appréciée
- Organisé(e), méthodique, rapide et enthousiaste
- Conscience professionnelle et fiabilité
- Savoir bien gérer son stress
- Très bon esprit d'équipe
- Connaissance de SAP serait un plus
- Formation comptable et ou financière serait un plus
Ces premiers points sont considérés comme indispensables dans le processus de sélection des candidatures.
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Date Posted
10/13/2024
Views
0
Similar Jobs
Major Account Executive - GitLab
Views in the last 30 days - 0
GitLab is currently hiring for a role in Paris France The position involves identifying prospects managing the sales process and building strategic pa...
View DetailsM&A Legal Counsel M/F - Schneider Electric
Views in the last 30 days - 0
Schneider Electric a global leader in sustainability is seeking a dynamic MA lawyer with 810 years of relevant experience The role involves managing M...
View DetailsSenior Intellectual Property Counsel M/F - Schneider Electric
Views in the last 30 days - 0
Schneider Electric is seeking a Senior Intellectual Property Counsel for its France office The role involves providing legal guidance for global MA an...
View DetailsApprenticeship/Alternance - Consumer Engagement Coordinator EMEA - CLINIQUE - ELC Beauty
Views in the last 30 days - 0
The Estée Lauder Companies a global leader in prestige beauty is seeking a Marketing Apprentice for a fulltime position in HautsdeSeine France The rol...
View DetailsGlobal Enterprise Engineer - RingCentral
Views in the last 30 days - 0
RingCentral a leading global cloudbased communications provider is seeking a Technical Support Engineer The role involves providing highvalue implemen...
View DetailsCustomer Engineer - Cummins
Views in the last 30 days - 0
Cummins Inc is seeking a skilled Customer Engineer for their Engine Marine Department in SaintHerblain France The role involves building strong custom...
View Details