ProdOps Engineer

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?

Playtech‘s GPAS (Gaming Platform as a Service) Team is looking for a resilient and attentive ProdOps Engineer with excellent analytical and problem-solving skills.

Job Description

Your influential mission. You will..

• Participate in release management flow, including application setup, updates, and configuration changes.
• Handle production problems and incidents.
• Process requests and issues from internal and external customers.
• Manage production system monitoring, including alerting and dashboards.
• Ensure services meet their Service Level Objectives (SLOs).

Qualifications

Components for success. You...

• Have 2+ years of experience in L2 production application support, network engineering, operational support, system administration, site reliability engineering, DevOps engineering, or similar roles.
• Demonstrate good troubleshooting and investigation skills.
• Understand monitoring principles, alerting, and performance and healthiness metrics.
• Have good Linux knowledge and hands-on experience.
• Understand network communications and protocols, such as HTTP(S), TCP/IP, and WebSocket.
• Have hands-on experience with visualization tools such as Kibana and Grafana.
• Have experience using CI/CD tools and processes, such as Git and Jenkins.
• Have an intermediate level of English proficiency. 

You'll get extra points for...

• Holding a university degree in technical fields such as Computer Science, Telecommunications, or related disciplines.
• Possessing certifications in technologies and tools like Linux, Kubernetes, Docker, monitoring solutions, Amazon Cloud, or networking (e.g., CCNA).
• Experience with the Prometheus monitoring system.
• Experience with Ansible.
• Knowledge of F5 and Nginx load balancers.
• CouchbaseDB and NoSQL support experience.
• Experience with Terraform usage.

Additional Information

Thrive in a culture that values...

• Complex environment with the opportunity to work with the most recent market-leading technologies.
• Initiative-taking and confident approach at the workplace.
• Collaborative and supportive culture.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.
• Active lifestyle and mental well-being, supported through sports classes, master classes, and monthly well-being activities.

GPAS (Gaming Platform as a Service) Team
This role is part of the GPAS team at Playtech which is instrumental for ensuring high availability and fault tolerance of services in production, setting up and managing monitoring systems, handling production problems and incidents, participating in release management, processing customer requests, and automating processes. Our team is comprised of DevOps and ProdOps engineers tasked with meeting service level objectives (SLOs), deploying services, managing configuration playbooks, and striving for rapid issue resolution. Our work ensures the robustness and reliability of the gaming platform, which hosts over 700 games and processes nearly a billion transactions daily.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.