Product Analyst

The Product Analyst will support the Product Director in managing the day-to-day operations of the product team. This role is critical in ensuring seamless execution of engineering management, quality assurance (QA) testing, release management, and handling new bugs and features. The Product Analyst will also contribute to enhancing the product's overall quality and user experience by collaborating with development, design, and business stakeholders.
Primary Duties and Responsibilities:

• Support successful execution of engineering management tasks, including backlog grooming, sprint planning, and sprint execution.
• Perform QA testing for new features and bug fixes to ensure product quality before releases.
• Own bug fixes and feature requests, working with the development team to prioritize and resolve them efficiently and design team when new solutions are required.
• Coordinate release management tasks, including preparing release notes and facilitating deployment schedules.
• Support sales and CS teams by addressing product-related inquiries and escalating issues as needed.
• Gather and document user requirements and feedback to support future product development.
• Monitor product performance and user metrics to identify areas of improvement.
• Maintain and improve processes for managing feature requests and product feedback.
• Conduct competitive analysis and market research to support strategic planning.
• Create and maintain product documentation.
• Continuously review, refine and update product and engineering processes to improve quality and efficiency of team.
• Assist the Product Director with strategic initiatives as needed.

Additional Responsibliities:

• Additional responsibilities as assigned

Critical Competencies

• Ownership & Execution - Demonstrates a sense of ownership to drive issues to closure, maximizes the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, and delivers results, seizes more opportunities than others
• Customer-Centric – Works to understand customer pain points to effectively align technical solutions with customer’s business, anticipate customer needs, and sets high standards for customer service
• Manages Ambiguity & Change - Makes decisions with available information that align with strategy, embraces and manages change, challenges the status quo and champions new initiatives, comfortably handles risk and uncertainty

The Individual:

• Understanding of software development processes and lifecycle.
• Familiarity with agile development methodologies and tools
• Strong analytical, problem solving and organizational skills
• Self-motivated, goal and team-oriented driven
• Ability to effectively communicate both verbally and written
• Exhibits a professionally warm, friendly, and positive demeanor
• Willingness to work hard, learn, and grow

Qualifications:

• Bachelor’s degree in Business, Computer Science, Design, or a related field
• 2+ years of experience in a product, QA, or consulting role, preferably in a SaaS B2B environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment at Simplify Compliance, please contact our Talent Acquisition Team 1.800.727.5257, ext. 8101.

Job applicants may request to review the company's Affirmative Action plans by contacting the talent acquisition team/recruiter, Human Resources department or Chief People Officer.