Product Manager- Learning Data and AI Marketing

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Learn, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will work firmwide to increase the awareness, utilization, and impact from Data & AI learning solutions. You will develop marketing and go-to-market strategies, gather and analyze user feedback to improve Data & AI learning solutions and site, and design and lead site and service improvements.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Creates go-to-market and marketing strategies to increase awareness, utilization, and impact from Data and AI learning solutions
• Develops and execute plans for gathering user feedback and external research, analyze data, and identify and present recommendations
• Designs and implement strategy to enhance site used to curate and present learning offerings and services provided
• Defines and monitor key performance and use data-driven insights to optimize internal campaigns and adjust strategies as needed
• Crafts compelling messaging and content strategies that resonate with internal stakeholders and business units. Manage internal communication channels to maximize reach and impact, ensuring all employees understand and are excited about the learning solutions

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong analytical abilities to interpret internal data and performance metrics.
• Able to synthesize information clearly and concisely, tailoring communications and resources to effectively meet the needs of customers and stakeholders
• Exceptional written and verbal communication skills. Ability to create clear, persuasive, and detailed marketing materials and presentations for an internal audience
• Proven ability to lead initiatives and work collaboratively across diverse teams within a large organization
• Experience in areas such as product management marketing, go-to-market, and marketing

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Strong consulting, negotiation and influence skills, with proven accomplishment in building relationships with internal stakeholders and leaders
• Embrace and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes
• Experience developing and implementing strategies to gather user research and external trends and developing recommendations based on findings
• Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverables

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.