Product Ops Analyst

About us:  

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Principal Duties & responsibilities:​

• Gather, review and analyze data to provide answers to questions that will drive decision around improving Guest experience.

• Perform data analysis and research to identify new opportunities to improve overall metrics.

• Analyze underlying trends to identify potential product issues and improvements to the existing product features.

• Test and Monitor new features on production to ensure new features are working as expected.

• Partner with cross functional teams to execute key production levers to manage eCommerce network

• Collaborate with product owners to drive defect management with engineering team to ensure production environment runs without any critical defects

• Support key item/brand launches from fulfillment by participating in preparation activities and ensuring systems don’t have any critical defects.

• Support peak volumes by executing key tasks defined specific for peak season.

Reporting/ Working relationships - Reports to Sr. Manager Operations Analytics

Job requirements:

• Graduate in any discipline with 1-5 years’ experience

• End to end understanding of eCommerce fulfillment processes.

• Excellent knowledge of Supply chain processes and systems

• Data analysis and reporting skills

• SQL knowledge

• Knowledge in Microsoft Excel, Word, PowerPoint (or similar) applications required

• Good organizational, prioritizing and problem solving skills and ability to multi-task

• Excellent communication skills

Desired requirements:

• Reporting and Dashboarding in Domo

Useful Links:

• Life at Target- https://india.target.com/

• Benefits- https://india.target.com/life-at-target/workplace/benefits

• Culture- https://india.target.com/life-at-target/diversity-and-inclusion