Project Business Analyst III

Who We Are

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters, which acknowledges our commitment to creating an exceptional workplace.

Our Culture

At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been ranked #3 as one of the 2022 Healthiest 100 Wokplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal for three consecutive years since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE™ Academy and mentoring opportunities through our iCARE™ (Inclusive Community of Advocacy, Respect and Equality) program.

At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

Job Description

SUMMARY: Responsible for working collaboratively with department managers to implement projects / programs that help meet financial revenue, operating efficiency and strategic goals, as well as regulatory requirements. Performs business needs analysis, gathers and documents requirements. Acts as a liaison between IT and the business line on assigned projects/initiatives and works closely with the Project Manager, BA Team Lead and Application Delivery Manager to keep stakeholders informed of progress. Coordinates test plans to meet project requirements and helps drive user acceptance testing to produce quality deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

Requirements and Technical Analysis (30%)

• Analyze and define user requirements to develop solutions that meet the strategic requirements of the business unit. Conduct discovery sessions to gather requirements from all stakeholders. Document current state and future state process workflows.
• Proactively collaborate with the business to identify potential process improvements and enhancements that increase efficiencies and decrease costs.
• Translate business needs into design documents and specifications. Prepare detailed specifications from which IT can program application solutions. Work with vendors on configuring third party solutions to meet the process needs of the Business Unit.
• Work with business users to efficiently identify and coordinate resolution of issues.

Business Analyst Execution (15%)

• Provide both strategic and detailed support to the Project Manager on significant projects and initiatives. Assist with delivery of projects according to agreed upon timeline, budget and scope.
• Work with the Software Quality Assurance (SQA) team and act as testing coordinator for key projects as needed. Define and document the test plan and coordinate user acceptance testing to help ensure requirements traceability and delivery of a quality solution. Maintain testing results, manage the resolution of defects, report accurate testing statistics, and ensure testing evidence is obtained.

Project Governance (10%)

• Prepare project artifacts as required by the Project Management Office Standard Operating Procedures to ensure satisfactory internal and external audits. Ensure timeliness of document approvals by stakeholders and accessibility of project artifacts on the project's SharePoint site.
• Complete required documentation for each assigned project initiative on a timely basis, including Business Requirements Documents, File Conversion and Technical Design Specifications, Test Plans, and Process Flow diagrams.
• Ensure requirements inventory is properly maintained on SharePoint and validate traceability to testing. Monitor for proper change management of requirements. Ensure acceptance criteria is met prior to go live deployment of new solutions or enhancements.

Industry Knowledge and Business Analysis Skills (15%)

• Develop and maintain appropriate banking industry knowledge of common financial services concepts, practices and procedures.
• Develop and maintain of project management concepts, practices and procedures; and knowledge of business analysis tools and techniques. Obtain and maintain appropriate certifications.

Teamwork and Leadership Skills (15%)

• Establish and maintain business line partnerships. Demonstrate ability to guide focused diverse groups to specified goals. For Business Relationship Manager assigned duties in a Business Analyst Level II or III position:
• Become the IT subject matter expert for solutions and processes supporting the business unit(s). Act as the IT specialist responsible for engaging in assigned department planning activities to better understand business needs and assess feasibility of new solutions.
• Actively develop domain business expertise and analyze business processes to identify improvements. Provide input to the business line for applying technology to their challenges. Act as a channel of business line input to the IT Portfolio Manager.
• Communicate and report concerns of the business unit to IT. Keep track of trailing items to ensure business line needs are being met and continuity is maintained between projects. Conduct scorecard review of business line IT satisfaction level.
• Cultivate close relationships with all key stakeholders and serve as a "trusted advisor" to the assigned business area(s).

• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

Bachelor's Degree or equivalent required

EXPERIENCE

• 4 - 6 years of banking experience and business line expertise required.
• 4 - 6 years of business analysis experience required.
• Experience in requirements gathering and development of business requirement documents and functional requirement specifications required.
• Experience with Agile and waterfall software development techniques required.
• Experience with vendor management required.
• Experience in Quality Assurance, test plans and test coordination preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to independently facilitate requirement elicitation sessions with business users.
• Understanding of consumer banking regulations.
• Critical thinking, problem solving and independent execution skills.
• Ability to grasp new concepts quickly.
• Above-average facilitation, collaboration, and relationship management skills.
• Strong skills in MS Office Visio and workflow or data flow diagramming tools.

CERTIFICATES, LICENSES, REGISTRATIONS

• Six Sigma Green Belt, preferred.
• Certified Scrum Master (CSM), preferred.
• PMI Agile Certified Practitioner (PMI-ACP), preferred.
• PMI Professional in Business Analysis preferred.

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