Project Implementation Manager

Project Implementation Manager Overview:

The Project Implementation Manager will serve as a pivotal leader in managing and executing technical and construction projects. This role involves overseeing field operations, managing on-site activities, and ensuring the successful completion of projects in alignment with organizational standards. The ideal candidate will have extensive experience in project management, technical and/or construction operations, and compliance audits.

A strong ability to assist teams of technicians and serve as an on-site field operations manager is critical.

Candidates with a PMP Certification are preferred.

This role involves significant travel, exceeding 50%, primarily within the Mid-West region, to effectively initiate, oversee, and drive projects to successful completion.

Project Implementation Manager Responsibilities:

Serve as the on-site field operations manager, overseeing daily activities and ensuring compliance with project requirements.

Demonstrate mastery of all Field Service Technicians (FST) roles and responsibilities as outlined in documentation.

Facilitate hand-off meetings to verify the accuracy, completeness, and alignment of quoted products with project requirements.

Develop and execute detailed project plans to achieve scope, timeline, and budget objectives.

Conduct assessments and audits to ensure all installations adhere to standards, and company policies.

Oversee and coordinate the performance of technicians to ensure project timelines and standards are met.

Maintain a thorough understanding of project scopes and expectations for all assigned projects and services.

Proactively identify and address potential roadblocks, issues, or risks to maintain project integrity.

Ensure all installation documentation is complete and effectively supports on-site teams.

Monitor progress and make necessary adjustments to maintain alignment with specifications and goals.

Pursue professional development opportunities to enhance leadership, communication, and technical skills.

Perform additional job duties as required to meet business needs.

Project Implementation Manager Qualifications:

· 3-5 years of experience in project management or coordination, with a focus on technical and construction projects.

· PMP Certification preferred.

· Proven ability to manage field operations and on-site activities, including technicians and subcontractors.

· Strong background in compliance assessments, auditing, and adherence to regulatory standards.

· Advance knowledge of electricity (high and/or low voltage).

· Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.).

· Ability to identify and use common low voltage cabling.

· Possesses and maintains a working knowledge of basic IT networking, and configurations.

· Ability to read architectural drawings.

· Team management/supervisor experience.

· Previous experience completing projects within scope.

· Previous experience with service ticketing processes.

· Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems.

· Excellent communication skills.

· Exceptional verbal and written communication skills.

· Demonstrated ability to work effectively with cross-functional teams.

· Strong problem-solving skills and attention to detail.

· Willingness to travel extensively to project sites in the Mid-West region.

· Must have a valid US Driver’s license.

K Group is a locally owned and operated group of technology companies that was established in 1980 and located in Grand Rapids, MI. We proudly serve clients across the United States, with a strong focus on Michigan. Our expertise spans a wide spectrum of technological services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

“Great focused team environment.”

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation and Benefits

· Paid Time Off (PTO)

· Volunteer Paid Time Off (VTO)

· 100% employer paid family health insurance premium

· 100% employer paid disability insurance

· 100% employer paid dental & vision insurance

· 401k with Safe Harbor contributions from company annually

· Profit sharing opportunities

· Bonus programs