Provider Relationship Manager

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

As the Provider Relationship Manager, you will be the key contact between AppDirect and our top providers.  The primary focus will be creating go-to-market strategies alongside our providers and their national channel managers / executives. These plans will serve to increase both the number of advisors selling through these providers, as well as increasing our total annual sales. This will involve proactively scheduling: Annual Executive Planning Meetings, Executive QBRs, and monthly provider cadence calls between our providers, sales, marketing, and engineering. The Provider Relationship Manager then serves as a program manager; coordinating and overseeing execution of post-meeting plans.  

What you'll do and how you'll make an impact:

• Act as the primary point of contact between AppDirect and our Level 1 Providers;
• Proactively creates and executes on annual business plans to achieve growth goals;
• Track mutually agreed upon provider KPIs in DOMO;
• Proactively maintains relationships and assists with business planning and execution with assigned providers;
• Quarterbacks sales field engagement between AppDirect and Provider;
• Manage Executive Engagement;
• Proposes, tracks, and drives Provider Rebates (AppDirect house bonuses);
• Works alongside the AppDirect marketing to drive MDF funds and execute on key provider sponsored events;
• Assists with provider escalations for: sales, operations, or commission issues as needed;
• Attends regional AppDirect advisor events, advisory councils, and select industry events as needed;
• Consistently executes and manages go-to-market plans between AppDirect key stakeholders and provider team members; 
• Attends trainings for new products, services, and technology to maintain expertise of provider solutions for AppDirect;
• Ensures Provider and the Provider Operations team are working together to update collateral and catalog;
• Travels a minimum of 30% of the time.
  

What you’ll need/Assets:

• 5+ years of prior mobility experience;
• Bachelor's Degree or related work experience;
• Strong Leadership and Business Development skills;
• Proven track record of exceeding quota targets;
• Excellent planning skills;
• Stellar interpersonal, communication, and planning skills along with critical thinking and good decision-making abilities;
• Excellent time management skills and strong attention to execution of plans;
• Excellent oral and written communications skills in English (other languages an asset).

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

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