QA Analyst

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
This position is all about bringing ideas and questions to the table, learning from your peers as well as hands-on experience. The work is focused on continuous development of a product with challenging concepts and problems to solve, and our team will eagerly support your journey along the way.
WHAT YOU WILL BRING TO THE ORGANIZATION
A passion for being both an eager contributor and humble learner, with energy and pride in the work you do. As a QA Test Specialist, you'll be an active part of a team working toward delivery quality software. We encourage you to have a thirst for knowledge and enthusiasm for learning, sharing, and collaborating with your peers.

• Participate in all aspects of QA lifecycle. These include: QA estimating & planning, QA reporting & documentation, walkthroughs and inspections
• Execution of integration, white box, functionality, regression, load, performance and acceptance testing on delivery timelines
• Responsible for Defect management including the identification, reporting, tracking and triaging of defects using Jira and XRay for Jira
• Monitor and implement improvements to the QA process
• Research, recommend and administer QA tools
• Work with the development team to help them to understand and reproduce issues
• Intervene and escalate issues when they pose a threat to project quality
• Maintain documentation & results for the projects
• Review Test cases/scenarios to make sure all requirements are covered
• Fulfill all the roles of QA Specialist on projects
• Represent QA at interdepartmental meetings (e.g. strategy sessions, emergency conferences, etc.)
• Support production deployments, when required
• Share testing results to partners to enable them to make decisions regarding go/no go live

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 2+ years experience with formal test methods and quality assurance programs in an internet/software development environment
• Proficiency with thorough API testing using Postman
• Strong familiarity with testing using a proxying tool such as Charles or Fiddler
• Experience using and administering testing tools (eg Browser Stack, Selenium, etc)
• Demonstrated excellence in the preparation and execution of formal test cases, scripts and scenarios
• Ability to test and verify against WCAG Accessibility standards using related testing tools
• Demonstrated ability to prioritize, delegate, track and coordinate multiple tasks
• Competence with multiple web browsers and operating systems, and an understanding of their differences and issues
• Ability to examine application logs and familiarity with YAML, JSON and XML
• Demonstrated ability to meet deadlines and deliver against aggressive schedule pressures
• Superior interpersonal skills
• Strong team player; Collaborate effectively with the cross functional team
• Excellent communication skills (written and verbal)
• Experience in working in agile or other sprint-based work process
• Meticulous; displaying a penchant for detail and precision
• Positive attitude towards work, environment and co-workers
• Experience, or familiarity with, one or more web development tools (e.g. JAVA, HTML, Oracle, PHP)