Quality Assurance Analyst I (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

As a Quality Assurance Analyst, you are responsible for continuously improving the quality of the company’s product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate the test results, prepare change requests and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers, product owners, and system analysts for test planning, test Automation and execution, and product validation.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

• BS or BA or work experience or 2 plus years work experience in business/systems testing
• Health care industry preferred
• Must have a solid understanding of general testing techniques such as functional, integration performance and regression testing
• Ability to estimate test schedules and assess risk with supervision.
• Knowledge of manual/automated Testing methodology and its applied uses in regression, cross browser and functional testing.
• Available for testing during releases occasionally on Saturday mornings and Wednesday evenings.
• Understand appropriate use of common test automation frameworks including capture/replay, data-driven, keyword-driven and behavior-driven.
• Working knowledge of agile work planning tool (JIRA or similar).
• Experience with SQL.
• Preferable working experience using Insomnia or Postman.
• Preferable working experience using Splunk.
• Preferable working experience with Cucumber.
• Preferable working experience using source-control change management software (GIT or similar).
• Preferable working knowledge of test management software (TestRail or similar).
• Preferable working knowledge of Continuous Integration tools (Jenkins or similar).
• Knowledge of JSON and X12 formatting is a plus.
• Ability to estimate test schedules and assess risk with supervision.

What you will be doing:

• Assist with test plans, writing test scenarios and test cases based on business, user, functional and nonfunctional requirements.
• Reviews requirements and determines gaps or missing elements in system, process and/or functional requirements.
• Work with integrated team with Product Owner and Development Engineers to understand product features and technical implementation details.
• Evaluates and recommends QA standards and continual improvement activities; Makes recommendations for long-term improvements of quality assurance process, workflow and QA department.
• Eagerly seeks opportunity to mentor other analysts in testing methodology and the software development life cycle
• Executes and monitors testing results and communicates the results. Coordinate with UAT test group(s) to ensure all issues are communicated and resolved.
• Validates and documents completion of testing and development processes. Ensures compliance with testing and development methodology and policies.
• Provides production support of software products by investigating and recreating reported defects.
• Participates in release implementation.
• Collaborate with User Experience and Customer support to incorporate usability and customer feedback into your testing approach

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review
• Manager resume review
• Recruiter video interview
• Manager video interview
• Panel video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers