Quality Assurance Analyst - Intermediate

We are looking for a Quality Assurance Analyst - Intermediate to support our client based in Tallahassee, FL

US BASED CANDIDATES ONLY.

This is a Hybrid position. Position can be remote, but requires candidate to be onsite for meetings and presentations on select days throughout the month/year at DCF Headquarters in Tallahassee

*********no third parties and no sponsorship******* 

Who we are

Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.

The Department of Children and Families (the "Department" or "DCF") is seeking qualified candidates that will assist the Office of Information Technology (OITS) in their daily operations, support, and enhancement services for the Florida Safe Families Network (FSFN) application.

• Work with stakeholders and development team to determine requirements. 
• Communicate changes, enhancements, and modifications verbally or through written documentation. 
• Be perceptive, creative and a reliable problem-solver. 
• Be independently motivated to take end-to-end ownership of tasks. 
• Ensure technology solutions align with business needs and strategic goals. 
• Research, document, test, and leverage business solutions 
• Create deliverables such as activity diagrams, use cases, user stories, entity-relationship diagrams, test scripts, etc. 
• Verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. 
• Troubleshoot and resolve complex problems utilizing knowledge of software applications and configuration. 
• Perform quality assurance / testing of products and solutions. 
• Maintain procedures manuals, topic papers, build notes, and system documentation. 
• Develop/program system enhancements.
• Support User Acceptance Testing (UAT)

Must demonstrate abilities listed below: 

• Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
• Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
• Decision Making: Makes sound, well-informed, and objective decisions.
• Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. 
• Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
• Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
• Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly.
• Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

********* 3 Reference are required at the time of interview***********

This opportunity is for a full-time, 6-month contract position with possible extensions and pay commensurate with experience up to $50/hour or $104,000 per year. Medical, dental, vision and life insurance available after 30 days of hire.

Qualifications you need -

A successful Quality Assurance Analyst - Intermediate candidate possesses 3 - 4 years of experience in below mentioned skills-

• Experience writing test scripts based on acceptance criteria 
• Experience with IBM Rational Functional Tester and IBM Performance Tester
• Experience running test scripts and documenting results, including documenting defects
• Experience participating in daily scrum meetings with users and developers to report and suggest resolution to issues discovered during testing
• Bachelor’s or Master’s Degree in Business Administration, Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required)
• Knowledge/experience with Florida Safe Families Network (FSFN) preferred
• Knowledge/understanding of FSFN technical architecture preferred
• Experience using JIRA and Azure Dev Ops preferred
• Experience using Rational ClearCase and ClearQuest preferred
• Experience operating within an Agile development methodology 
• Experience in a technical business systems analyst position with a proven track record to work under pressure and deliver 
• Experience with Child Welfare applications and functionality preferred

Working with us

Working with TECKpert means more options. As new opportunities arise, you tell us what you think is a good fit for you. What industries interest you most? Do you prefer an on-location, 9-5? Or would you want a flexible schedule and remote work? We proudly offer a wide variety of roles. Many of our TECKperts enjoy coworking and skills training coupled with the stability of full-time employment. We believe TECKpert gives today's digital professionals an agile path to start and advance their career. All of our opportunities require at least 20 hours per week and can be one to twelve months in length. Choose the opportunity that matches your interest and desired cadence. 

Thank you for applying. If you are selected, we will reach out for a skills assessment and to schedule a short prescreen video call to get to know you better. We will also be in touch for any future roles your profile will match with.

Download our mobile app, sign up and complete your profile. Upload your resume and express interest for this opportunity by viewing the opportunity and giving the thumbs up. Note, you will also receive push notifications of additional opportunities as they become available. Go to our website and click on the link at the top for iOS or Android.

TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.