Quality Engineering Manager – Hybrid R0043133  

Hybrid: Eight days a month we come together in our office to experience the value of connecting with colleagues. You will report to the Associate Director, Software Quality Assurance and work under the leadership of the VP, GA Platform Development. #LI-Hybrid 

Required Job Qualifications (Minimum): 

• Education: Bachelor’s degree in computer sciences or related technical discipline 

• Experience:   Minimum of 4 years in managing QE Teams in an Agile environment 

• Multi-disciplined technical background, (Networking, Application Development, SQL DB) 

• Experience in performance, capacity, and endurance testing, as well as results analysis and recommended remediation is required. 

• Experience in test automation, API testing and integration with continuous build build/integration systems is required. 

• Experience in the following areas is desirable: enterprise platform operations, content management and delivery, search engines, system engineering, and performance testing 

• Strong leadership and mentoring skills 

• Strong verbal and written communication, particularly in crafting messages and status reports to Senior Management and Business Partners 

• Able to communicate difficult concepts and influence others to adopt a challenging point of view 

• This position is global in nature and requires interfacing with and supervising multinational teams. The successful candidate must work comfortably across numerous time zones and amongst culturally diverse teams 

Essential Responsibilities: 

• Work as a member of the WK Platform Services Management Team to provide an effective QE capability to underpin and support Projects, Programs, and the management team’s strategic goals, which are aligned to Continuous Integration/Deployment Agile approaches 

• Participate in architecture meetings

• Manage and provide leadership to onshore/offshore QE Leads and Agile Scrum Teams 

• Technical leadership from QE and Development perspective to contribute to Test Driven Development and automated Unit Test initiatives 

• Identifies innovative solutions to complex technical problems with sophisticated analytical thought and communicates same to management.  

• Assist QE Leads in reviewing Business Requirements and Software System Designs for gaps and testability 

• Assist QE Leads in developing and defining test data requirements to execute defined test strategies 

• Lead cross team efforts to develop end-to-end test plans with other teams to ensure complete system testing coverage 

• Generate project status reports 

• Coordinate yearly team objective progress 

• Lead Escaped Defect Analysis process and maintain all quality data 

• Maintain all JIRA & qTest project setup and data maintenance for projects 

• Independent QE thought leadership to drive evolving QE processes 

• The QE Lead/Manager, will report to the Sr. QE Manager 

• Oversee Scrum Teams as part of Development Programs and Projects, supporting Content Research Delivery Platforms, Systems, and related Applications with an emphasis on driving and measuring end to end quality throughout the teams 

• Key member of team driving a singular quality platform and test automation efforts for the Global Atlas Research Platform 

• Lead and Coordinate efforts within the QE Team to support the use of automation and related tools as a standard on all programs 

• Key member of Development community to provide seamless interaction between developed and tested features to foster Continuous Development and Continuous Integration 

• Interact as a part of DevOps initiatives supporting Canary testing and Blue/Green deployments 

• Create and analyze quality metrics to provide objective measurements to the Scrum Teams  

• Key member of technical leadership team to drive the Agile Transformation efforts across the GPS 

• Participate as a senior leader in the Quality Engineering Competency Center 

• Identify meaningful gaps in the QE process on an on-going bases that will drive measurable improvements in QE testing effectiveness and reduced defects into UAT and Production 

• Interface with Project, Development, Operations and Support Management, and Business Partners to understand and resolve any quality issues that are discovered during any phase of the project life cycle. 

• Deliver quality projects on time, within scope and within budget 

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.  

• Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84. 

• Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 

• CEO Nancy McKinstry ranked 16th by Harvard Business Review of the best performing CEOs in the World. 

• WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023. 

Diversity Matters 

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020 , we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.