Remote Mining Engine Field Service Technician (NWT)

DESCRIPTION

We are looking for a talented Field service diesel technician to join our Distribution business and support our client in the NWT, Canada

In this role, you will make an impact in the following ways:

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identifies additional service opportunities with customer.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

• Heavy duty Red seal certification- OFF road is mandatory for this role.

Experience:

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products
• Customer service experience
• Mining experience
• HHP experience (19L and above)
• Oil & Gas and Heavy Duty experience an asset
• Power Generation experience an asset

(Intermediate):

• Completes complex internal engine repairs
• Performs engine overhauls with limited direct supervision

About the role :

• Safety Sensitive Position
• 14 shifts on, 14 shifts off rotation day shift (6am to 6pm) or depending on the business needs
• Fly In Fly out, camp accommodations provided (nearest city is Yellowknife at about 300km)
• Remote position will include to to be able to manage offsite parts and engine inventory- To assist with management of Cost Per Hour engine program at customer site and potential to support other mining locations as needed
• A travel expense allowance is allocated bi-weekly
• Basic hourly salary plus different premiums
• A 5000$ sign on bonus is available for this role
• Motor Vehicle History Report and Driver's Abstract required
• Customer site medical and security clearances must be obtained as condition of hiring

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

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Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID 2407589

Relocation Package Yes