Risk Operation Analyst

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

We are seeking a proactive and detail-oriented Risk Operation Analyst I to help shape and drive our expanding Pay to Card and Pay to Bank offerings. In this role, you will conduct in-depth reviews of prospective and existing business models, ensuring these align with Card Scheme requirements and broader regulatory obligations. You will develop a thorough understanding of each merchant’s operations, assess their compliance and risk profiles, and present your findings to internal teams and external partners, including VISA and MasterCard. This unique position combines risk management, compliance, commercial collaboration, and strategic insight into how various businesses function.

How you’ll make an impact

• Conduct comprehensive evaluations of new and existing merchants’ business models, assessing how these models measure up against Card Scheme regulations, internal risk policies, and financial industry standards.

• Stay current on VISA Direct, Visa Money Send, and MasterCard MoneySend rules, ensuring ongoing adherence to any newly introduced or revised requirements.

• Own the end-to-end onboarding process for Pay to Card and Pay to Bank applicants, including gathering necessary documentation from partners and commercial teams.

• Prepare and submit applications to the relevant Card Schemes, ensuring timely and accurate follow-ups until final approval.

• Keep internal databases, trackers, and systems updated, always reflecting the latest status of each application.

• Perform checks, AML/KYC validations, and due diligence reviews, highlighting potential red flags and recommending mitigation strategies.

• Register merchants in line with mandatory scheme requirements, and coordinate ongoing reporting to Card Schemes and other regulatory bodies.

• Partner with Legal, Compliance, and Underwriting to ensure all merchant requests align with our organizational risk appetite and relevant legal frameworks.

• Collaborate with Commercial, Sales, Business Development, and external partners to gather documentation, resolve challenges, and proactively identify solutions to expedite approvals.

• Communicate clearly and effectively across internal and external stakeholders, ensuring that feedback loops are maintained and deadlines are respected.

• Support merchant change requests (e.g., adjusting merchant profiles, adding new service lines) by reviewing potential compliance and financial implications.

• Propose continuous improvements to the onboarding workflow, striving for greater efficiency and streamlined processes.

• Regularly compile and present key performance indicators, including financial metrics and trend analyses, to internal stakeholders for strategic decision-making.

• Provide insights into emerging industry trends, contributing to our overall risk and compliance strategies.

Qualifications

• Bachelor’s degree (or equivalent) in Business, Finance, Law, or a related field.

• Solid understanding of payments, financial services, or risk assessment. Prior exposure to AML, KYC, or compliance is strongly preferred.

• Ability to dissect complex business models, spot potential issues, and propose pragmatic, data-driven solutions.

• Familiarity with Card Scheme rules (Visa Direct, MoneySend) is an advantage; willingness to learn and remain current on regulatory and scheme updates is essential.

• Strong interpersonal skills and the ability to influence stakeholders across various teams and external partnerships.

• Comfortable handling tight deadlines, shifting priorities, and a constant influx of new applications—while maintaining impeccable record-keeping.

• Readiness to handle dynamic requirements, evolving processes, and varied merchant profiles with a “can-do” attitude.

• A keen eye for continuous improvement, always seeking simpler, more effective processes and ways of working.

• Ability to manage documentation and reporting tools, and to track relevant operational and compliance data.

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/