Sales Consultant

Company Description

Warrants holders since George III in 1789, Gieves & Hawkes has continuously enjoyed the patronage of British royalty, reinforcing its unparalleled pedigree and international status.

In 1953 the Company famously made the late Queen Elizabeth II's boat cloak photographed by Cecil Beaton. Other British royals have been dressed by Gieves & Hawkes including The Prince of Wales, now King Charles III, his grandfather King George VI and great grandfather King George V, as well as Princes William and Harry.

Over the years Gieves & Hawkes have tailored clothes for the royal houses of Denmark, Norway, Yugoslavia, Belgium, The Netherlands, Spain, Greece, Romania, Ethiopia, Lesotho, Jordan, Iraq, Malaysia, Brunei, Thailand and Tonga as well as the Aga Khan. 

Today the Company's Royal Warrants stand in recognition of unrivalled quality and service. Our global headquarters at No.1 Savile Row continues to serve as the epicentre of a British luxury brand dedicated to the pursuit of excellence.

Job Description

Gieves & Hawkes, a prestigious luxury menswear & tailoring brand, we are seeking a talented part-time Sales Consultant to join our team in Chester, as a Sales Consultant, you will play a crucial role in delivering exceptional customer experiences while showcasing our exquisite collection of tailored clothing and accessories.

• Provide outstanding customer service by assisting clients in selecting garments that suit their style and needs
• Develop and maintain strong relationships with clients, fostering loyalty and repeat business
• Demonstrate in-depth knowledge of Gieves & Hawkes products, including fabrics, styles, and tailoring techniques
• Achieve and exceed individual and team sales targets consistently
• Collaborate with the tailoring team to ensure proper fit and customization of garments
• Maintain an organized and visually appealing sales floor
• Stay informed about current fashion trends and competitor offerings
• Participate in inventory management and restocking activities
• Assist in visual merchandising to create compelling product displays
• Process sales transactions accurately and efficiently

Qualifications

• Proven experience in luxury retail or high-end fashion sales
• Excellent communication and interpersonal skills
• Strong customer service orientation with the ability to build rapport with discerning clientele
• In-depth knowledge of men's fashion, tailoring, and current trends
• Demonstrated ability to meet and exceed sales targets
• Proficiency in clienteling and customer relationship management
• Ability to work flexible hours, including weekends and evenings
• Basic math skills for calculating measurements and processing transactions
• Attention to detail and a passion for delivering exceptional service
• Team player with a collaborative attitude
• Proficiency in using point-of-sale systems and inventory management software

Additional Information

The role is has a basic hours of 24hrs per week spread over three days, with the flexibility to cover extra days, we offer store team commission, clothing allowance and staff discount.