Sales Development Representative

Ranked #292 on Inc. 5000 Fastest-Growing Private Companies 2023

About Upwards:

Upwards (weecare.co) is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we're making childcare accessible to all families by connecting parents, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs. It is our mission to make childcare affordable and accessible for all.

We are looking for self-motivated, outcome-driven, go-getter, if this sounds like you, keep reading.

The role of the Sales Development Representative:

The Sales Development Representative at Upwards is a vital part of our sales team. They are the first point of contact when we reach out to prospective clients. The goal of this role is to find potential customers that are interested in helping solve the childcare crisis in the United States by identifying opportunities for them to add childcare benefits to their employee's total rewards programs. You do this by getting to know their challenges and ensuring it is a match for both Upwards and the potential customer. The objective of this role is to build an enterprise sales pipeline by booking qualified discovery meetings with our Account Executives.

In this role, you will (job role and responsibilities):

• Customer-Centricity: We want to ensure that our customers always have great service. In this role, you will be the first point of contact with a potential customer. You will ensure that you are focused on understanding their needs and wants and discern if Upwards is a potential fit.
• Outbound: Using various methods such as cold calling, social media outreach, and cold emailing, you will reach out to potential customers to see if they are interested in Upwards. 
• Market-Focused: You will assist with our Go-To-Market Strategy by focusing on finding customers in specific markets and regions. You will learn about our ideal customers and their needs, so when you contact them, you will know if it will be a match. 
• HubSpot: Using our CRM, you will be working out of HubSpot and other sales tools to craft personalized emails, add notes to files, and share your results and information with other members of the sales team. We want to make sure all the information is stored and accurate.
• Relationships-Building: Relationship-building never stops. You will continue to nurture relationships with potential customers to see when they are ready to work with Upwards.
• Collaboration: you will work closely with the sales team to create strategies, execute those strategies, and review to see what worked and where things can improve. Once you have found a prospective client, you will book meetings with the appropriate Account Executive.

What we are looking for in a candidate:

• Previous experience in a similar role as a Sales Development Representative or Business Development Representative.
• Educational Background in Business, Sales, and Marketing.
• Strong willingness to go the extra mile and exceed expectations. We really like assertiveness in our organization. Seeing beyond what your role is and how it impacts our mission.
• Ability to overcome objections and blockers. You don’t take no for an answer.
• Can quickly think and make sound decisions. Questions will come your way, but you are ready.

What the Interview Process will look like:

• 1st Interview: Sales Development Representative
• 2nd Interview: Mock-Call + Interview
• 3rd Interview: Vice President of Sales

Let’s talk about the perks at Upwards:

• Comprehensive Benefits - Medical, Vision, Dental, Short and Long Term Disability.
• Parent Leave - Upwards provides a generous 8-week parental leave!
• Monthly Fringe Benefits - Pick something fun for yourself!
• 401K with a 3% Match - You invest in us, we are going to invest in your future.
• Flexible Paid Time Off - We encourage you to take time for yourself.
• Equity - We want our employees to be stakeholders.
• Paid access to co-working spaces - Come join us at WeWork!
• Stipend to outfit your home office - So find that comfy chair!
• Yearly professional development stipend - We support career development for all employees.

Compensation determinations rely on various factors, encompassing the position level, the individual's skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

Upwards, as an E-Verify participant and equal opportunity employer, does not discriminate based on race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Rest assured that all your information will be treated confidentially in accordance with EEO guidelines.