Sales Manager - Japan

About Cove: Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan. 

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Sales Manager, Japan

Job Type: Full Time

Reports To: Country GM

Role Purpose: To lead the Cove B2B and B2C sales team, increasing tenant bookings and revenue to drive Cove’s exponential growth in Japan.

What you’ll be doing:

• Own the Cove Japan sales strategy and approach
• Regular sales training and development initiatives
• Ensuring fast launch and ramp up of new buildings/properties
• Working with the supply side team to provide customer insights to support growth of the portfolio
• Analysis of funnel health and key performance indicators to generate insights for continuous improvements and optimizations
• Ensuring fantastic customer experience throughout the sales process
• Closely involved in pricing of new rooms and regular re-pricing of existing portfolio
• Contract negotiations and renegotiations with tenants
• Implementation of rental price increases as required
• Leadership of discounts policies to maximize revenue potential
• Building relationships and partnerships with property agents and other partners as a source of demand
• Leading the growth of the B2B channel to source leads from corporate bookings and partnerships with companies, institutions, and higher education
• Ownership of all sales processes, SOPs, and tech tools to ensure the efficiency and maximum effectiveness of the team

What makes you a great fit:

• Minimum of 3 years’ experience in a B2B or B2C sales environment
• Business Level English
• College or University degree in any field
• Experience using CRM software e.g. Salesforce/Hubspot etc.
• Some line management experience
• Experience in a pre-Series C start-up
• Experience in sales process design
• Experience in sales training
• Excellent communicator
• Able to quickly build rapport with customers
• Strong analytical capabilities
• High drive for results
• Customer empathy and focus

Benefits:

• Monthly Salary
  
• Performance-based commission paid during months when targets are achieved
• Full two-day weekend
• Golden Week (GW) holiday
• Year-end and New Year holidays
• Paid leave: 10+ days annually
• Health insurance
• Pension insurance
• Employment insurance
• Workers' compensation insurance

Working Hours:

• Monthly variable working schedule
• Standard hours: 9:30 AM–6:30 PM (8 hours actual work)