Sales Operations Manager - Small Format, FSOP, E-Commerce

RESPONSIBILITIES

• Work alongside sales representatives and other stakeholders to support the day-to-day operational management for key customers (Small Format, FSOP and E-Commerce) which includes and is not limited to new item setup, onboarding, demo coordination, general paperwork, and supporting with third party platforms, etc.
• Support the sales team with general administrative tasks that support the daily and long term business needs
• Responsible for managing and updating third party platforms such as Syndigo, 1WorldSync, Ix-One, Foodlogiq, and ReposiTrak
• Manage the overall sales tech stack, including HubSpot, Slack, and other sales tools
• Drive tactical planning throughout all departments of the organization closest to the customer 
• Increase sales productivity by simplifying processes and implementing sales automation tools: ex: contract management, content enablement software, etc. 
• Provide consistent feedback for constant process improvement in the sales organization to scale with business growth
• Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes
• Liaison between other departments, external partners, providing the best customer service

QUALIFICATIONS

• 6+ years of proven experience in sales operations, business analysis, or sales support management
• Strong organization skills and attention to detail, however not to the point of being inflexible
• Have owned the end-to-end process of tracing the sales process and conversation rates throughout the sales funnel
• Program and project management capabilities
• Enthusiastic and comfortable working in an early stage company. Ability to think rapidly in a growing and changing environment
• The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication
• Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment
• Excellent interpersonal, written and oral communication
• Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values
• Ideal candidate has experience in CPG and supporting National Accounts and Foodservice
• Ideal candidate has experience in third party platforms Syndigo, 1WorldSync, and Ix-One

REPORTS TO:

Director of Sales Operations

COMPENSATION:

$85,000 base salary + bonus