Salesforce Administrator- Remote (US)

What’s GREAT about a career with Symetri?

Symetri creates and provides technology solutions and services for design, engineering, construction, infrastructure, owner services and manufacturing businesses. We empower people to work smarter for a better future by ensuring our clients have access to the expertise and technology they need to improve their performance and sustainability. We build long-term relationships with our customers and strategically enhance their business resources by making technology easier to implement and use. 

Description

As a Salesforce Administrator at Symetri, you will play a key role in enhancing and optimizing our Salesforce platform. We seek a proactive individual who can gather requirements and feedback, design scalable solutions following best practices, and manage the product roadmap to drive continuous improvement. Since the user experience is a top priority, you should enjoy all aspects of user management, including handling support tickets, providing training, and designing user-focused solutions.

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We need someone with a strong understanding of the Salesforce platform who can quickly assess our current setup, align with business objectives, and identify areas for improvement. The Salesforce Administrator should be skilled in change management and governance and capable of effectively communicating, prioritizing, and managing all aspects of Salesforce projects. The ideal candidate will be comfortable working with stakeholders at all levels, translating technical details into easily understandable terms, and clearly explaining design options and their potential impact.

Any data analytic experience or Microsoft Power BI experience is a plus.

Principal Duties & Responsibilities

• Develop, implement, and maintain Salesforce integrations, applications, extensions, and customizations.
• Develop intuitive UI using Visualforce, JavaScript, and jQuery technologies.
• Ensure availability of the Force.com platform and provide on-call support to resolve application issues.
• Participate in the planning/analysis of business requirements for system changes and enhancements.
• Collaborate inter-departmentally to identify business needs and translate them into technical solutions.
• Create testing and implementations plans, including user training and documentation.
• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Remain current with Salesforce technologies and best practices.

Required Skills & Experience

• 3+ Years’ experience with Apex, Visualforce, and the Lightning Component Framework.
• 3+ years of experience in administration and development of Salesforce’s Sales Cloud Functionality
• 3+ years of experience in administration and development of Salesforce’s Service Cloud Functionality
• 2+ SFDC implementations
• Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas
• Experience in developing custom APEX and Visualforce components
• Experience in migrating data and customizations across Salesforce environments
• Strong attention to detail, and the ability to multi-task and prioritize tasks
• Excellent troubleshooting skills
• Excellent interpersonal and communication skills
• Knowledge of software development processes and best practices
• Experience with Salesforce in the Value Added Reseller and Services vertical is preferred
• Any data analytic experience or Microsoft Power BI experience is a plus. 

Education

• Bachelor’s Degree or equivalent experience
• SFDC Platform Developer II
• SFDC Administrator

This is a fully remote position, open to candidates located anywhere within the continental United States. Please note, this role does not offer sponsorship now or in the future. Additionally, third-party vendors or agencies will not be considered for this position.

Benefits

We offer an enriching environment where learning and growing technically becomes part of your career. Symetri is dedicated to fostering the professional growth and development of our employees.

Symetri offers highly competitive salaries and a comprehensive benefits package including Aetna Medical with company funded HRA or HSA, Ameritas Dental, EyeMed Vision, Health and Dependent Care Flexible Spending Accounts and Commuter Spending Account options, company paid Life, STD and LTD insurances, 401K and Profit Sharing Plan with 35% match and generous paid time off and sick time policies.

About Symetri

At Symetri we create and provide technology solutions and services for design, engineering, construction and manufacturing businesses. We empower people to work smarter for a better future by ensuring they have access to the expertise and technology they need to improve their performance and sustainability.

Symetri was founded in Sweden in 1989 and has grown to a team of over 1000 people with offices throughout Sweden, Norway, Denmark, Finland, the UK, Ireland and the US. Symetri is an Autodesk Platinum Partner, Autodesk Authorized Training Centre (ATC) and Autodesk Global Service Provider.

Symetri is part of Addnode Group AB, whose B shares are listed on the Nasdaq Stockholm. Addnode Group offers business-critical IT solutions to selected markets in both the private and public sectors.

Symetri is an Equal Opportunity Employer.