Salesforce CPQ Developer

About the position:

Netskope is looking for an experienced Salesforce CPQ Developer to join our Go-To-Market (GTM) Systems Team. This role will be responsible for managing our Salesforce CPQ environment and supporting all initiatives related to Quote to Cash. The ideal candidate will have a strong background in leading CPQ technical design, experience in the end to end management of quote to cash business processes, and experience leading and executing on technical solution design within a complex Salesforce environment.

Responsibilities:

• Administer, configure, and support all aspects of Netskope’s CPQ environment, including product creation and management, price rules, product rules, validation rules, contract management workflows, and approval processes
• Act as the technical resource to understand requirements, design and support all aspects of Netskope’s quote to cash experience within Salesforce
• Work cross-functionally with key stakeholders across Sales, Sales Operations, Product, Order Management, Finance, and Deal Desk to scope, design, and execute on technical solutions within Salesforce CPQ to support key initiatives
• Work with order management to create and optimize a unified quoting experience, which supports hardware, software and services (e.g. ramp schedules, multiple shipping locations)
• Lead initiatives around renewal automation, amendment optimization, and order management
• Management and maintenance of quote templates and quote terms
• Partner with the Legal team to launch a contract lifecycle management (CLM) solution
• Work with Sales Operations to develop a standardized deal inspection and review process 
• Manage the integration between Salesforce and Netsuite
• Develop and drive the solution for partner order management
• Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team
• Proactively monitor for and troubleshoot technical issues with CPQ

Requirements: 

• 5+ years of experience administering Salesforce CPQ at an enterprise SaaS company, within a complex Salesforce environment
• Salesforce Certified Administrator & Salesforce CPQ Specialist
• Proficiency in product configuration/bundles, complex pricing rules & sequence, quote configurator plugins, Advanced Approvals, Salesforce CPQ APIs.
• Experience in executing at least 2-3 complete Salesforce CPQ project lifecycles.
• Experience launching and managing Partner CPQ
• Comprehensive understanding of multiple CPQ functionalities including perpetual and subscription-based licensing, different discounting models, amendments, extensions, co-terming, and renewals.
• Hands on experience leading CPQ technical solution design and development
• Proficient in compliance and release management procedures, as well as experienced with build tools and CI/CD processes.
• Familiarity with integrating and managing third party applications, such as Netsuite and Celigo
• Familiarity with Salesforce development tools and technologies, including Apex, Lightning Web Components, and Flows.
• Understanding of Sales quote to cash business processes in B2B SaaS environments
• Ability to work directly with a variety of stakeholders, including Director level and above, to capture business requirements and provide solutions within Salesforce

Education:

• Bachelor’s degree (BSc) preferred.