Salesforce Development Manager

Description:

 
​This position will help maintain and drive enhancements to our Salesforce platform. The candidate must have hands-on development, administration and configuration skills with the latest Salesforce releases, and the ability to handle first-level user support/training requests. They must have a sales and service-oriented mindset and a passion for learning, working with, and evangelizing the Salesforce platform. 
 
 
A Typical Day Might Include the Following: 
 

• Scrum Master for the Salesforce Development team.
• Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce. 
• Review code commitments and perform development reviews to ensure best practices are followed.
• Review test cases and QA documentation.

• Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life). 
• Help drive end-user adoption of Salesforce through documentation, support and training of new and current employees. 

• Establish and maintain data quality through daily/weekly/monthly/quarterly reporting.
• Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation. 
• Manage the design and implementation of advanced functionality such as Apex, Lightning Components and Visualforce, based on project roadmap and strategic initiatives. 
• Evaluate and implement third party solutions and app exchange packages based on project need or business request. 

• Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce. 
• Completes all responsibilities as outlined on annual & quarterly goals. 
• Completes all special projects and other duties as assigned. 

 
Required Education, Experience, and Specific Job-Related Skills 
 
Education Requirement: 
 

• ​Bachelor's Degree from 4 Year accredited College/University, or equivalent experience. 

Experience Requirement: 
 

• 4+ years of experience in Salesforce Development 
• Salesforce Administrator Certification 

Experience Preferred: 
 

• Demonstrated proficiency in user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting. 
• Must be experienced Microsoft Office applications, including MS Word, Excel, Visio and Power Point. 
• Must be detailed oriented and have strong problem solving and analytical skills. 
• Excellent verbal and written communication skills are essential. 
• Salesforce CPQ experience.

• Able to meet deadlines, communicate delays, clarify ambiguous situations. 
• Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly.