SDR Manager

Who are you? 

You’re a coach. You love teaching your team how to think differently and motivating them to continuously evolve in their sales career. You are a numbers nerd, recognizing the importance of a quantitative approach to making decisions. You strive to elevate your team every day. You lead by example and inspire others to achieve and exceed their goals. 

You might not be looking for a new challenge, and that’s ok, but we think you might find that we’re not your average employer… which might make us a great match. Give us a minute of your time… please. 

Who are we? 

We’re a ten-year-old scale up Enterprise SaaS platform that is freshly capitalized with a big funding round, growing at 100% year over year with 70% revenue in the USA, even though we’re HQ’d in the UK (long story, will tell you over a coffee). 

We’re a family of Swans (I know…) that is united by our infectious belief that being able to predict the future accurately is something that should be ‘normal”, but it’s not. It’s disruptive, transformative, differentiated and really cool. Oh, and we’re the only company in the world that does it. 

What do we do? 

We help Enterprises to grow by using our predictive data platform to innovate and create new products, mostly in the CPG vertical, but soon to be more verticals!  

Clients include P&G, PepsiCo, Coty, Kraft-Heinz, Pernod Ricard, Conagra and more than 40 other enterprise clients. 

What we want you to do? 

As the Sales Development Manager you will be responsible for continuing to scale and lead our sales development organization. You will be an integral part of the sales leadership team and, by providing continuous mentorship for our SDRs, refining our processes, defining and tracking our KPIs and spearheading SDR recruiting, you will scale this organisation to meet and exceed our lofty growth ambitions. You will work closely with other leaders in sales, marketing, and revops to drive the strategy for the sales development team. 

As a data science and platform-first SaaS company, we sit on a treasure trove of insights and data that we use in our outreach. It’s rare to have such a rich and plentiful source of content to tease and provoke prospects with, so we expect you to plan and execute the best possible ways to utilize it. You'll have a huge amount of autonomy and support to make the most of it.  

Key Responsibilities 

• Manage, develop, coach and lead a team of Sales Development Representatives currently based in London & the US. 
• Recruit and onboard new SDRs as and when necessary.
• Observe current outreach and opportunity generation practices, immerse yourself in team metrics, and identify areas for improvement at scale.
• Proactively identify and launch initiatives to drive new business development growth and operational excellence.
• Monitor and refine processes, metrics, and tools to maximize success on the SDR team.
• Achieve quarterly and annual pipeline targets. 
• Report on pipeline-building metrics and forecast to senior sales management. 
• Collaborate with L&D partner to create and update training and development.
• Motivate individuals and team to exceed objectives through coaching and mentorship.
• Work with marketing to ensure thorough follow up of inbound leads.
• Empower the SDR team to take ownership of their territories.
• Ensure that team metrics and OKRs are aligned with the broader organizational objectives.
• Provide insightful feedback from prospect conversations to product, sales and marketing leadership  

Qualifications 

• 2-3 years of experience managing high performing sales development teams  
• Strong understanding of sales development best practices (cadence management, cold-calling, objection handling, etc.) and pipeline building process
• Humility and empathy for the challenges our prospects face daily
• Industry experience in Market Research/Data and Analytics selling SaaS Solutions
• Experience working in a startup/scale up environment 

What makes a Swan?

We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.

We have made a difference at our core and that is embedded in our values.

• We believe in long-term partnerships through transparency and honesty
• We believe in leaving the world in a better place than we found it
• We believe anyone can achieve great things. We do not put people in boxes
• We listen more than we talk
• We think 10% crazy is just about right!
• Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it

What We Offer?

Remote Working - this role is eligible for remote working within USA  - Eastern and Central timezone.We support remote workers with a one-off allowance for home office setup. Every remote Swan would have a chance to also come to the Hub they are linked to once a year to meet their colleagues.  

Exciting Clients and Projects - Working with Black Swan Data we promise to provide an exciting and ever-changing industry within Data Science and Predictive Analysis innovative and challenging projects with some of the leading Brands using the industries latest technologies.

Talented Teams - We ensure we have the best talent in the market – We are hire the best of the best as a swan you are exposed to highly skilled and multi-disciplined teams over the world. We have 8 offices across 4 countries!

Career Development - Regardless of which area of the business you work in you can expect to collaborate on all aspects of Black Swan Data's projects gaining the exposure you need to develop your expertise. No matter what stage you are in your career your development is our priority.

Working environment - Because you spend 60% of your time at work, we try to make it enjoyable! You will benefit from our global benefits: Share options, staff referral scheme, wellness day, flexible and remote working, internal and online training initiatives, volunteering opportunities at white swan, birthday lie in, Christmas gift cards, quarterly staff events, sunshine hours and Flexible Leave Policy.

We want to positively change the future through technology and the power of prediction. How about you? 

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