Position Summary
The SecOps Engineer is responsible for activities relating to monitoring and responding to security events. The SecOps Engineer receives, researches, triages and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third-parties and other sources.
The SecOps Engineer reports to the SecOps manager and will be responsible for maintaining and maturing the MSSP relationship. This role must display an in-depth understanding of new trends and technologies related to IT security and compliance, and contribute to the company IT security strategy and roadmap.
Essential Job Duties
- As an active member of the team, monitor and process response for security events escalated from the organization's 24x7 MSSP provider.
- Plan and execute regular incident response and postmortem exercises, with a focus on creating measurable benchmarks to show progress (or deficiencies requiring additional attention).
- Stay current with and remain knowledgeable about new threats. Analyze attacker tactics, techniques and procedures (TTPs) from security events across a large heterogeneous network of security devices and end-user systems.
- Participate in threat modeling collaboration with other members of the security team.
- Leverage automation and orchestration solutions to automate repetitive tasks.
- Assist with incident response as events are escalated, including triage, remediation and documentation.
- Aid in threat and vulnerability research across event data collected by systems.
- Investigate and document events to aid incident responders, managers and other Security team members on security issues and the emergence of new threats.
- Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships.
- Seek opportunities to drive efficiencies.
- Manage security event investigations, partnering with other departments (e.g., IT) as needed.
- Evaluate SecOps policies and procedures, and recommend updates to management as appropriate.
- Adhere to service level agreements (SLAs), metrics and business scorecard obligations for ticket handling of security incidents and events.
- Partner with the security engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities.
- Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, databases, wireless security and data networking, to offer global solutions for a complex heterogeneous environment.
- Maintain working knowledge of advanced threat detection as the industry evolves.
- Perform other duties as assigned.
Skills and Experience
- 3-5 years of information security monitoring and response or related experience.
- Experience working in a 24x7 operational environment, with geographic disparity preferred.
- Experience driving measurable improvement in monitoring and response capabilities at scale.
- Experience working with SIEM systems, threat intelligence platforms, security automation and orchestration solutions, intrusion detection and prevention systems (IDS/IPS), file integrity monitoring (FIM), DLP and other network and system monitoring tools.
- Knowledge of a variety of Internet protocols.
- Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively.
- Working knowledge/experience with network systems, security principles, applications and risk and compliance initiatives such as Gramm-Leach Bliley Act (GLBA), Payment Card Industry (PCI), Health Information Portability and Accountability Ace (HIPAA), Sarbanes-Oxley Act (SOX) and the General Data Protection Regulation (GDPR).
Additional Qualifications
- Demonstrates highly effective communications skills, with ability to influence business units.
- Has an analytical and problem-solving mindset.
- Is highly organized and efficient.
- Leverages strategic and tactical thinking.
- Works calmly under pressure and with tight deadlines.
- Demonstrates effective decision-making skills.
- Is highly trustworthy; leads by example.