Senior Account Manager

Direct Agents is looking for an experienced Senior Account Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. 

This NYC based role has a competitive salary range of $80,000 - $95,000, depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance.

KEY RESPONSIBILITIES

• Client Campaign Management and Integration:
  • Direct client account management and establish robust internal and external communication to ensure strong client relationships, retention, and successful campaign deliveries.
  • Collaborate with clients to understand their business objectives and provide tailored solutions to reach those goals.
  • Full ownership of client accounts project management; overseeing all active tasks, managing rolling priorities for the team, and moving initiatives forward.
  • Coordinate campaign setup process including organizing and retrieving creative assets, building out ad copy, and QAing previews before launch.
  • Assist the Finance team in the invoicing process.
  • Create, edit, and present materials for internal and external meetings.
  • Identify and upsell new opportunities and initiatives contributing to clients' goals.
  • Can navigate biddable media channels and speak to all channels' capabilities
  • Understanding of AdOps needs on new and existing clients & able to communicate to AdOps clearly
  • Able to multitask multiple accounts, deliverables, account teams, and delegation to junior team members
• Performance Reporting:
  • Generate analysis reports detailing campaign performance metrics, including budgets, and media placements.
  • Analyze data to provide insights and recommendations for ongoing campaign improvements.
• Digital Marketing Training
  • Participate in training programs to build up knowledge in various paid media areas and bring value to clients.

YOUR BACKGROUND

• 4+ years of relevant account management experience in digital marketing 

• Experience with Search, Programmatic Display, and Paid Social advertising
• Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment
• Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus

• Must be self-motivated, highly organized, and a team player 
• Strong attention to detail 
• Excellent communication skills, both written and verbal
• Experience in MS Excel and interest in building up analytical skills 

WHY DIRECT AGENTS

Work-Life Balance

• 4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being
• Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
• Remote Flexibility: Work from anywhere options based on seniority
• Family Support: Comprehensive paid parental leave and family-friendly policies

Comprehensive Benefits

• Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support
• Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs
• Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity
• Modern Tech Setup: MacBook Pro and premium software tools

Innovation & Growth

• AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results
• Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions
• Career Development: Shape your path through mentorship, training programs, and direct access to leadership
• Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovation

Outstanding Environment

• Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity
• Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing!