Senior AIOps zSolutions Delivery Consultant

Are you ready to start working with complex IT environments leading in supporting large companies for minimizing their customer’s impact? How about making deep dive into the critical systems helping “the World spinning”?
Have you ever thought about how the largest companies work? How IBM helps them detecting events and anomalies identifying and resolving issues leveraging AIOps principles?

If yes then join IBM Global Delivery Center Team in Krakow Poland!

Your Role and Responsibilities
As an #AIOps zSolutions Delivery Consultant you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs Global Delivery Center #GDC you will be client focused courageous pragmatic and technical to optimize and trailblaze new solutions that address real business challenges.

To help achieve this win-win outcome a ‘day-in-the-life’ in this role may include but not be limited to…

• Working under minimal supervision you will be understanding clients’ main challenges and developing solutions that help them improve their systems management IT operations application performance and operational resiliency with AI on the mainframe by implementing IBM AIOps solutions on this environment
• Leading and in planning installing configuring verifying and migrating IBM Z AIOps solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client’s environments
• Coordinating the development of an accurate documentation of and delivery to the project scope and timeline alongside adherence to the zAIOps products’ implementation methodologies.
• Demonstrating a natural bias towards self-motivation curiosity and initiative in addition to navigating data and people to find answers and present solutions
• Strong collaboration and communication skills as you work across the client partner and IBM team
• Analyzing and Solving Client Challenges Effectively: Understanding clients’ business challenges and developing solutions that helps them reach true business value by working thru the phases of design development integration implementation migration and product support with a sense of urgency
• Conducting and participating in technical solution workshops
• Planning designing and co-developing dedicated technology trainings

Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class services for our clients. As the ultimate expert in IBM products you’ll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Excellent on-boarding and industry-leading learning culture will set you up for a positive impact while advancing your career. Our culture is collaborative and experiential. As part of a team you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

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Required Technical and Professional Expertise

• B.S. in Computer Science Engineering or equivalent experience in Computer Science/Information Systems/Engineering
• Hands-on exposure to real-world application of computer science information systems or engineering concepts
• Experience with the design deployment and optimization of software solutions for IBM Z LinuxONE and associated operating systems and virtualization software including z/OS or Linux
• Technical Expertise in Mainframe System Software on z/OS including deployment and optimization of IBM Z software solutions z/OS data sources handling of SMF records and z/OS automation scripts
• Experience in the preparation and delivery of training
• 3+ years of experience with IBM Z
• 3+ years of solution consulting or relevant industry experience
• Fluency in English and a 2nd European language – both verbal and written

Preferred Technical and Professional Expertise

• Experience with data insights in real-time dashboards including open-source Elastic Stack / OpenSearch solution / Splunk
• Experience with analyzing system performance using tools like RMF SMF data & Omegamon
• Experience with the following products will be highly regarded: IBM Z Operational Log and Data Analytics (ZLDA) IBM Z Anomaly Analytics (IzAA) IBM Watson® Machine Learning for z/OS IBM Service Management Unite (SMU)