Senior Analyst

You are a curious and enthusiastic individual with a true passion for data

We are a value-driven team of analytical techsperts, who believe in leveraging the data to drive business insights, supporting growth and design intuitive data visuals.
Together we can harness the power of analytics and technology to identify solutions for our customers and communities to help build a brighter future and really make a difference.

See yourself in our team:

You will join The BB Analytics, Data and Decision Science (BB ADDS) team. We use data and analytics to identify our customers’ needs and safely deliver insights, contact journeys and innovative solutions to improve their financial wellbeing. 

We leverage data and innovative technology to deeply understand our customers and derive world-class insights to support commercial strategy and decision-making, along with proactively uncovering stakeholder needs and partnering with product, data, and support teams to provide innovative, accurate and timely solutions to complex opportunities.

Do work that matters:

You work with business, technology, and product stakeholders to deliver analytics, commercial insights, customer journeys and customer contact decisioning that will transform how the Business Bank engages with customers.

Your responsibilities will include:

• Undertaking detailed requirements gathering in order to support the redesign of reporting processes

• Work collaboratively with product stakeholders, projects, advanced analytics, and data teams

• Support the creation of self-service dashboards and tools that help drive decision making

• Embrace a continuous improvement mindset, and seek to find ways to standardise, simplify and automate business processes

• Using advanced business acumen, translate complex business requirements and objectives into technical solutions that help drive and support strategic commercial objectives

• Develop a deep understanding of the customer experience and help to optimise this experience wherever possible

We’re interested in hearing from people who have:

Please note that we’re interested in hearing from people who might not meet all the following criteria. We’re open to working with the right candidate to fill any skill gaps during your journey at CommBank.

• Commercial experience with data exploration & analysis tools including SQL, Teradata, Tableau, R, Rshiny

• Extensive experience in using data and analytics to drive business results, preferably in the Financial Services sector

• Advanced analytical, numerate, and logical reasoning skills

• Degree-level qualification in numeric or business discipline

• Experience in developing reports and dashboards using visualisation tools and techniques.

Working with us:

We support our people with at least half your time each month connecting in the Sydney office, allowing for flexibility in the remaining time.

We have many other flexible working options available including changing start and finish times. Talk to us about how these arrangements might work for you.

If this sounds like you, apply now!

Advertising End Date: 20/09/2024