Senior Director, Pharmacy & Behavioral Health Program Operations

Hi, we're Oscar. We're hiring a Senior Director, Pharmacy & Behavioral Health to join our Program Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be responsible for key delegate vendor partners providing core benefit offerings including Prescription Benefit, Behavioral Health and Transplant driving the strategy, leadership, design, implementation, communication and coordination of a department in deep partnership with stakeholders. You will develop the capabilities and insights to maximize the value of their programs and initiatives through effective relationship and operating models. Ensure that programs are cost-effective and high quality and to oversee these programs to ensure that there are effective controls and monitoring to support Oscar’s strategic and financial objectives.

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You will report to the Vice President, Program Operations.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $192,000 - $252,000 per year. The base pay for this role in all other locations is: $172,800 - $226,800 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Design, implement and lead cross-functional strategy for key delegate vendor partners providing core benefit offerings including Prescription Benefit, Behavioral Health and Transplant

• Select and manage strategic vendor partners ensuring that we have a clinically effective and cost-effective program. 
• Responsible for the implementation and execution of the pharmacy  behavioral health  & transplant benefit
• Oversee the Evaluation of opportunities to build internal capabilities vs. outsource to external vendors to select the optimal model for Oscar to pursue
• Drive transformation based on latest trends in the marketplace to activate and scale high potential and impact opportunities
• Enhance the departments overall value by setting and achieving justifiable and scaled goals 
• Identify opportunities for efficiency and automation 
• Foster widespread engagement – by internal and external stakeholders
• Manage team and external partners to specific and measurable goals in quality and productivity and ensure team is meeting performance targets and regulatory requirements
• Represent Program Ops and works with senior management, executives, vendors and/or major customers/partners which frequently involves negotiating matters of significance to the organization
• Support departmental budgeting process including support business case justification for major investments
• Compliance with all applicable laws and regulations

• Other duties as assigned
•  

Qualifications

• 12+ years program management of strategic partners
• 5+ of experience in healthcare, including roles at consulting firms, PBM, or health plans

• 7+ years leading people and teams
• Experience with Vendor Management on behalf of health plans OR Account Management for a vendor who services health plan
• Knowledge of the PBM industry

Bonus Points

• Health plan experience
• MBA