Senior Engineering Manager - Checkout

Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 18 countries (and counting!).

Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high-quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact.

Be part of a great and growing adventure that will change the way the world consumes tech.

Checkout team has one mission : Create a seamless purchase experience (convenient, accessible, reliable) for any device or service, starting from the moment users add to cart until they confirm their order on Back Market.

As Checkout Enginnering manager, you will be responsible for working alongside our business stakeholders and technical partners on 4 different pillars:

- The Checkout experience is so transparent, seamless and convenient that any user entering our funnel becomes convinced that they’re making the right choice buying refurbished tech and related services, and as a result, proceeds with the purchase.

- In 2025, our users will go through a seamless checkout, giving them confidence that Back Market is more than just legit, it is the right place to buy devices.

- The checkout funnel will be transparent on all regards, highlighting prices of our accessible devices and services that will bring them peace of mind after their purchase, so that users have all the right elements to make a purchase decision.

- By enabling users to checkout fast and safely, we will offer them all the convenience they need so that there is no more factual reason to buy new.

What you'll be doing :

• Leading a collaborative team (9 persons) in delivering great software that our customers and sellers will love!
• Collaborating with the product group and other tribes to align the team with company objectives and initiatives across engineering and the wider business
• Ensuring the development of people and teams through ongoing coaching and mentoring
• Creating a team environment where team members feel like they belong and are supported to do their best work
• Establishing open communication and a culture of feedback between team members
• Working in an agile "build it and run it" environment where engineering teams build, launch, monitor and support the sections they own
• Working with the team to identify and make improvements in our processes, practices and product
• Supporting teams in increasing delivery proficiency by creating a learning environment

You are in the right place if you have :

• Experience and passion for growing, developing, and guiding people
• Openness to receiving and giving feedback in a safe workplace
• Interest in working in an environment where leaders support their teams to do great work, by removing impediments, finding improvements, and facilitating effective decision-making
• Enthusiasm about reaching new levels of effectiveness (and quality!)
• A background as an individual contributor and willingness to help when the team needs it
• Good verbal and written communication skills in English
• Excitement to learn about how our industry works and the impact we bring to our customers and the world
• Experience working in agile development teams with some knowledge of our following tech stack : AWS, Kubernetes, Docker, RestFul API, Python, Django, VueJs, Nuxt, Datadog,
• Experience in clean architecture, micro-services, DDD, API’s , monitoring tools

Recruitment process:

• Call with Marie, our Expert Tech TA (45 min)
• Management Principles Interview with your manager and one fellow EM (60mn)
• Technical interview with 2 members of the tech team (90mn)
• Stakeholders interview with 2 of your main stakeholders (60mn)
• Back Market values interview with 2 members of the Exec level (45mn)

Note: Hybrid policy -3 days / week at Paris or Barcelona office (Monday is mandatory)

* Why join us ? *

- A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

- A meaningful company: we became a mission-driven company in January 2022.

- Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!

- Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career. 

- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!

- Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.

- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…

- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. 

- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. 

- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).

- We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.