Senior Information Systems Engineer

Job Requisition ID #

24WD82496

Position Overview

You will join the Enterprise Systems and Experience (ESE) team, which is part of Autodesk's 3500+ person Digital Platform & Experience division. ESE is the team that helps Autodesk create business and customer success. We are all about improving the productivity of our people across the organization.

As the Senior Information Systems Engineer, you will accelerate and manage the process of system and data migration maximizing the use of our tools, collaborate with across teams, consult on best practice, resolve migration issues, and manage escalations.

You will work with diverse stakeholders across Autodesk including, senior leadership, partners, and technology staff. You will be successful in this role by establishing working relationships with our users to ensure efficient, secure, and practical solution to meet system migration needs. You will report to the Sr. Manager, Information Systems.

Responsibilities

• Build and maintain relationships and oversight to ensure successful services and implementations
• Oversee data migrations of target companies
• Initiate programs and protocols for seamless data and system migration & integration
• Follow industry best practices, principles, and quality assurance and implement new ideas and improvements
• Coordinate vendor software, technical services, and demonstrations
• Ensure appropriate security controls are in place
• Follow defined processes to support integrated enterprise applications, infrastructure technology, and data
• Prevent systems/storage failure or diminished performance according to SLAs
• Respond to and troubleshoot system issues, isolating sources of failure, diagnose and repair infrastructure systems or initiate protocols to minimize impact
• Promptly escalate issues to vendors or team members and assume 24x7 on-call duty as assigned
• Perform maintenance or upgrades after hours or on weekends to minimize business impact
• Produce regular performance and capacity summaries and status reports for management
• Create technology status communications and engage with Product Support and customers to gather usage insights and address concerns
• Conduct analysis of systems for migrations and participate in system/project design and engineering processes
• Support project planning with subject matter expertise
• Document requirements, procedures, designs, and configurations and develop technical diagrams and interconnectivity with interacting systems
• Record changes, configurations, incidents, problems, and processes
• Develop test plans and perform post-installation testing
• Verify component/system performance through demonstrations, best practices, or pilot testing and identify, isolate, and rectify performance issues
• Provide timelines, benefit, and risk analysis for design solutions
• Decompose complex problems into manageable components
• Streamline implementation efforts for efficiency
• Work with Product Owners and Managers to refine functional requirements
• Contribute to future product design based on customer insights
• Identify and address issues before they escalate

Minimum Qualifications

• Fosters a collaborative and constructive atmosphere, exhibiting optimism and empathy in challenging situations
• Experienced systems migration consultant 2yrs with both Microsoft 365 and Google Workspace (GSuite) environments
• 2+ years of experience as a SharePoint administrator
• Demonstrated experience with migration tools: ShareGate, BitTitan, Microsoft Migration Manager, and Exchange On-Premises remote Hybrid migration
• Experience migrating email, meeting, file storage, and voice systems
• Knowledge of Windows operating systems, SQL Server, Power BI, PowerShell, and bulk change scripting
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms
• Proficient in coordinating complex schedules and prioritizing tasks
• Understand networking to install multiple pieces of software independently
• Exchange/O365 migrations, mailbox creation/deletion, database migrations, general maintenance
• Migrate from on-prem resources to cloud services, management of cloud resources in AWS, Azure, or other like technologies
• Balances urgency with accuracy, ensuring efficient and accurate task completion
• Familiarity with Identity and Access Management systems, such as Azure or DUO

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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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