Senior M365 and Collaboration Engineer

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications:

• In-depth knowledge of Unified Communications/Collaboration industry standards and trends.

• Proficient in Active Directory, Microsoft Exchange, M365 application suite, including Microsoft SharePoint, Microsoft Purview, and Microsoft Defender.

• Demonstrated ability to work autonomously and collaboratively to achieve goals.

• Expertise in Microsoft Teams, including Voice integration and on-premises PBX connectivity.

• Advanced PowerShell scripting skills.

• Familiarity with Microsoft Exchange Unified Messaging.

• Comprehensive understanding of all Microsoft Cloud PBX features and system/user administration.

• Dynamic and proactive, with a keen eye for detail and organization.

• Strong critical thinking and problem-solving capabilities.

• Proven leadership skills with the ability to represent and advocate for team perspectives.

• Experience in SharePoint and its ecosystem is considered a significant plus.

Responsibilities:

• Collaborate with the tower lead and architects to spearhead the Engineering program for Unified Communications tools, focusing on future state planning, design, documentation, and solution interdependencies.

• Design and implement solutions that align with business and technical requirements.

• Facilitate direct collaboration with operations teams to deploy solution designs.

• Partner with the networking telephony team to integrate Microsoft Teams Voice with Cisco Call Manager.

• Ensure solutions comply with Security & Compliance team policies.

• Maintain comprehensive solution and engineering documentation.

• Equip End-user support teams with the necessary tools and procedures for effective user support.

• Coordinate with cyber security teams to address and mitigate risks within the environment.

• Provide Level 4 support during critical incidents.

• Offer expert guidance to Project Managers and business stakeholders, leveraging Teams and other cloud technologies to meet practical business needs.

• Participate in internal audit preparations and activities.

• Conduct semi-annual reviews of internal documentation and processes and develop remediation plans based on findings.

• Drive the implementation of automations for routine tasks.

• Engage with the Collaboration Services Center of Excellence to develop scalable product solutions for internal clients.

• Work with management and the strategy team to outline long-term solution and environment roadmaps.

• In collaboration with engineering, streamline Service Now & SailPoint workflows through automation.

• Actively seek opportunities to reduce technical debt and propose rationalization strategies.

• Develop and manage SharePoint environments, ensuring seamless integration and alignment with other M365 services.

• Advocate for and implement SharePoint best practices, driving adoption and maximizing the platform's collaborative potential.

#HYDIT #LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.