Senior Mac/Windows Platform Engineer

Plano 1 (31061), United States of America, Plano, Texas

Senior Mac/Windows Platform Engineer

Job Description

Do you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? Do you thrive in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Senior Platform Engineer, who is passionate about associate experience, endpoint management and security. The role is part of a team focused on ensuring associates have the right level of access and approved applications on their Windows and Mac devices.

What You'll Do:

• Provide subject matter expertise on endpoint application and policy management including the configuration, integration and deployment of enterprise policies
• Manage 3rd Party Privileged Access Management Solution including interacting with the vendor to help drive feature requests and resolve open issues
• Work with partner teams to test and rollout changes to endpoints
• Provide guidance on endpoint policy and application decisions
• Governance for the enterprise approved product list
• Review and approve elevation requests
• Provide project updates to leadership including tracking milestones and metrics
• Work with Line of Business associates to advise on solutions that reduce endpoint risk
• Support Cyber Security Operations Center Investigations / Inquiry Requests
• Ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices.
• Support controls testing, audit responses and investigations
• Identify gaps in controls, processes, systems and recommend solutions
• Develop technical documentation, policies, and procedures for endpoint application and policy use and support.
• May be required to participate in on call rotations

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience supporting macOS and Windows operating systems
• At least 2 years of experience supporting endpoint management and security policies (JAMF, InTune, VMWare Workspace One UEM)

• At least 2 year experience in scripting languages (Python, Powershell, Shell or JavaScript)

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• Experience in Database languages (SQL)
• Experience implementing and managing endpoint privileged management solution
• Experience managing mixed environments of Mac/PC/Linux
• Experience in managing large scale deployments of tools to endpoints
• Experience in Process Automation, Microsoft Windows Native security tools, Windows PowerShell Scripting or Linux Shell Scripting
• Experience with configuration and incident management
• Managed partner relationships, especially those involving vendors that provide services

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).