Senior Manager, Product Development

Reporting to the Head of Health Services Strategy and Product, the incumbent will be responsible for developing and supporting innovative group and individual global medical/health insurance propositions to address the needs of target segments by understanding consumer insights, market/competitive situation, and organizational strategy. This position will coordinate our product shelf with our wider proposition strategy and support the business development and client servicing teams in developing innovative propositions to enable business development opportunities. The Product team works with marketing, distribution, clinical, network, operations, and other frontline and back-end business functions as needed to design and launch products and health services in a timely manner.

Job Responsibilities:

• Develop pipeline of product opportunities and plan their implementation aligned with channel growth and overall company objectives;

• Drive and support end-to-end product development/revamp and implementation covering all distribution channels;

• Drive cross-department collaboration to ensure products and various product initiatives will be launched in a satisfactory and timely manner;

• Support ongoing product maintenance and post-launch initiatives;

• Prepare and review various product materials including but not limited to product specifications, product approval documents, policy provisions, benefit illustrations to facilitate the product development and implementation process while meeting internal product governance and local regulatory requirements;

• Conduct market research, competitive analysis and reports on a regular basis so as to gain insight on the latest market and product trend;

• Drive and support ad hoc product-related projects that may include end-to-end implementation flow and approval process.

Job Requirements:

• Bachelor’s degree in any discipline;
• Minimum 7 years of relevant working experience with a strong understanding in insurance product development and implementation;
• Strong knowledge of Medical/Health insurance and/or Hong Kong healthcare system, with experience in Employee Benefits, Global high end medical insurance is an advantage;
• Strong analytical abilities and creative energy;
• Ability to be self-driven, show initiative and motivate others.
• Good spoken and written communication skill in both English and Chinese, detail-minded, a good team player and willing to learn;
• Proficiency in PC skills (MS Word, Excel, PowerPoint & MS Chinese Word).

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.