Senior Manager, Product Management

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital-and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers-with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

Let's talk about the team

CitusHealth is a market leader in the patient and care team collaboration space with customers in the home infusion, specialty pharmacy, home health & hospice, and soon to be facilities/long term care markets. As a rapidly growing SaaS-based company for the past five years, Citus was recently acquired by ResMed Corporation (NYSE: RMD) adding financial strength and brand credibility to the organization. This role will be responsible for the product strategy and direction of the CitusHealth SaaS solution across post-acute markets including ResMed SaaS Business verticals and markets external to ResMed SaaS.

As the Senior Manager, Product Management, you will partner to help craft the Citus solution offerings and lead a team of technical product managers responsible for current and long-term innovations for the Citus SaaS platform. You will be responsible for aligning product strategy to business objectives by driving product innovation and new product development through market and competitive research, working with Citus cross-functional teams and ResMed SaaS cross business vertical teams, as well as channel partners. In addition to product vision, strategy, and roadmap execution, you will be responsible for sharing the Citus vision and strategy with diverse stakeholders, regularly report on status of product development, and keep key stakeholders informed of product organization's strategy

Location: Peachtree Corners, Atlanta, US (hybrid role)

Let's talk about the role

• Responsible for setting and owning the Citus product vision and strategy.
• Manage the tactical implementation of the Citus product vision and strategy through product roadmap and release deliverables.
• Lead a team of technical product managers focused on the tactical execution of the product vision and strategy.
• Identify needs, conduct market research, and monitor market changes to further clarify product strengths and gaps to help feed into future product definitions, help to document market landscape, and help refine product messaging as needed.
• Maintain up to date assessments of competitive software solutions in the patient and care team collaboration market.
• Articulate core value proposition and competitive advantage to the market by working with marketing to build compelling sales and marketing presentations that properly position the Citus products.
• Collaborate with cross-functional teams to define and deliver best in class software solutions.
• Partner with team members to develop relationships within our customers and new prospects.
• Create a "whole product" mentality by building processes and materials that ensure the proper education of sales teams, customers and partners during product changes or launches.
• Implement product profitability metrics that help the company determine the proper allocation of engineering and sales resources to maximize profitability and opportunity.
• Identify partnering opportunities for complementary third-party products to broaden company's product line(s), as well as, working with third-party GTM partners to penetrate targeted markets.
• Maintain detailed product roadmap accessible to teammates and executives.
• Communicate plans and status on deliverables throughout the organization

Let's talk about you

Required:

• Demonstrated success at developing and implementing product vision and strategy within a SaaS software business focused on healthcare.
• Proven experience leading a team of product managers and technical product managers
• Skilled at creating product requirement documents and communicating effectively with technical product managers, software developers, QA and technical writers.
• Excellent Communication skills and client-service skillset
• Agile product owner process experience
• Critical thinker with ability to solve complex problems.
• Passionate about technology, a natural, credible evangelist, and experienced in translating that passion into business impact for customers.
• Self-starter, results driven, highly motivated, high energy, with a proven track record of success.
• Ability to analyze and assess existing client needs to identify the underlying problem to solve.
• Confident, and assertive, with a drive to be the best.
• Highly organized.
• 7+ years of software product management experience, preferably in the post-acute care market.
• Must be based in the United States.
• Bachelor's degree, at a minimum.
• May travel up to 30%.

Preferred:

• Post-Acute SaaS software experience in market such as home infusion, home health & hospice, specialty pharmacy, facilities/long term care, digital collaboration platforms.
• Knowledge of HIPAA compliance concerns and other regulatory compliance requirements in the healthcare domain.

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Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!