Senior Payment Partnerships Manager

PPRO is a fintech company that provides digital payment solutions to businesses and banks so that they can scale their local payment services through one connection. Stripe and PayPal are just some of the names that work with PPRO to boost their conversions and eliminate the complexities of local payments.

Since 2006, PPRO has fostered an open working environment where every idea is valued, and continuous improvement is encouraged. Our diverse global team, representing over 50 nationalities across 11 international locations, is united by a single goal to deliver the best products and services to our partners and customers.

Join us and help shape the future of payments.

The Purpose:

As part of the Global Payment Partnerships team, you will be responsible for the commercial and strategic relationships with our existing and prospective payment partners across the region.

The primary objectives in this role will be to own, nurture and significantly grow the business with our existing payment partners, collaborating with our product, operations and commercial teams to identify additional transaction revenue channels through data, feature gap and business case analysis.

What will you be doing:

• Support of current local payment method business relationships
• Support to monitor the LPM relationship (with various internal tools) to identify problems, suggest improvements and resolve issues supported by internal teams and tools to achieve these objectives
• Support relationships with Acquirers to find new business opportunities 
• Support Product and Technical teams with issues or improvements related to payment methods
• Work closely with the main Card Schemes
• Review the current commercial and contractual terms with providers
• Support aligning regularly with other teams, including product, onboarding, and operations, to discuss the LPM's current business and future plans
• Stay on top of the latest payment developments in the industry by observing trends and opportunities that arise in the market and sharing these insights with relevant teams
• Effectively communicate internally to give a current and accurate view of the LPM’s business results, current issues, products and services, and future plans.

You’ll need to have:

• Hands-on in executing activities 
• Good communication skills, both verbal and written, and the ability to excite and inspire others
• Commercial mindset
• Payment market knowledge
• The desire to learn and to grow
• Good interpersonal skills
• Strong analytical skills and have a good eye for detail
• English fluent
• Spanish fluent

What's in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 10-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Meal vouchers-  SiVale - MXN 2688.6 per month - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers.

Insurance- Because better safe than sorry - we want our employees to benefit from various insurances including major and minor health insurance + life insurance and travel insurance.

Professional and personal development - We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role.We also offer you english classes!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more

Our office is in a WeWork building nearby Angel de la Reforma, surrounded by mall shops and places where you can have a nice lunch. In the building you'll find space enough for meetings with your team, private spaces for confidential calls, a nice terrace, open coffee bar and other amenities.

As long as you can take good care of them, the offices are pet-friendly.

Our Principles: 

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.