Senior Product Owner

Become a part of our caring community and help us put health first
 The CareHub Product Management team is seeking a Senior Product Owner who is energized to take on projects that will streamline and simplify clinical systems for the benefit of our business partners, our providers and our members. The Senior Product Owner is responsible for understanding the business needs, translating those needs into features & stories, ensuring that their scrum teams understand the requirements and leading the implementation of the product vision. The Senior Product Owner work assignments involve moderate to complex initiatives & issue resolution with in-depth analysis of situations from changing priorities to data requirements.

The Senior Product Owner will work to maximize the value of the product they support and serve as the team's primary contact for information, work prioritization, and decision-making for owned work. They act as a liaison between business stakeholders and the development team and manage projects between IT and the various clinical groups supporting Utilization Management processes. Responsibilities include the following:

• Gathering and documenting business system and functional requirements
• Influencing system design to optimize support and ensure solutions meet the business objectives and requirements.
• Completion and/or coordination of implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team.
• Facilitation of meetings with business partners and IT partners to discuss and document business needs in a way that will support IT development.
• Coordination across teams on milestones and implementation of the project deliverables.
• Communication with IT and business project managers to align on status and for reporting out to leadership.
• Attendance at regular meetings to ensure quality delivery of projects
• Escalation of barriers and risks in a timely manner & help with resolution

Success in this position requires the following:

• A strong desire to deliver new and improved system functionality to those who support and serve our members
• An understanding of current system capabilities and business processes to determine downstream and upstream impacts of changes
• Excellent communication skills with all levels of the organization
• Strong critical thinking and analytical skills, with strict attention to details
• Ability to collaborate effectively and influence others without authority
• Willingness to pivot based on daily developments and adapt quickly to changing priorities
• Ability to work independently and efficiently to manage multiple competing projects and initiatives

Use your skills to make an impact
 

Required Qualifications

• 5+ years of experience in technology implementations and/or product/project management
• Knowledge of Systems Development Life Cycle, Waterfall, and/or Agile Development Methodologies
• Experience problem solving and providing consultation within complex environments
• Experience facilitating cross-functional teams' efforts

Preferred Qualifications

• Clinical Utilization Management experience including knowledge of authorization workflow
• Bachelor's degree in computer science, Information Technology, Health Information Systems or a related technical field

Additional Information

Work-At-Home Requirements:

• WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Additional Information:

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$93,000 - $128,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.