Senior Program Manager

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
As a Program Manager in the Enterprise PMO ( E PMO) team at Q2 you will be accountable for the successful execution of E PMO-l ed initiatives , which may encompass multiple programs across the organization. Your key role will be to elevate dependencies, risks and issues of these highly strategic and cross-functional initiatives and manage these accordingly , working in close collaboration with PMO s from business units across the company. Further, you will engage with the business unit PMOs to align on a set of standards of execution excellence.
Day-to-Day :

• Building cross-functional work plans for E PMO-led programs, for both reconnaissance & executio n.
• Promoting communication and collaboration among different project teams to deliver programs , and engaging directly with working team s , as needed, to drive to deadlines and hold owners accountable .

• S etting OKRs for E PMO-led programs that measure that program's value and working with a financial analyst to calculate and track cost-to-ROI.
• Managing all workstreams of a program to schedule and value and tracking the resource allocation across workstreams of a program.
• I dentify ing accelerators and friction points and propos ing activities accordingly .
• Interfacing with and rallying senior executives of dependent teams to maintain buy-in and engagement .
• A dvising, facilitating , and coaching at all levels of organization to deliver successful transformative programs .
• Building a knowledge base of standards, templates, and best practices for program management at Q2.
• Owning key program management and transformation program documents .

• Requires a minimum of 1 2 years of work experience in a similar role or environment to Q2 .
• Expert integrated project management skills ( PMP certification required ), with experience delivering complex, organization-wide programs.
• Experience with delivering transformational initiatives and client-facing experience are both assets.
• Good knowledge of business pro cess modelling, transformation management and strategic change management, are assets .
• Proficiency with project management tooling, MS PowerPoint, and MS Excel .
• Strong fiscal management skills.
• High-level of intrinsic motivation and initiative .

• An ability to:
• L ead by example and through influence from the side .
• B alance, sequence and prioritize tasks for self & others .
• M anage complex situations that combine strategic, financial, political, operational, management, hierarchical, budgetary, capacity , relational and temporal aspects .
• Rally people with divergent interests .

• Who is:
• Collaborative with excellent communicat ion skills .
• Organized and process-minded, but pragmatic in discerning between value-driving work and make-work .
• S elf-aware, can relate well to others .
• Calm under pressure with a solution-oriented, fix-forward attitude .
• Comfortable with creating structure to unstructured problems .
• At ease working with executives .
• Discretion with confidential info .

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid & Remote Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Opportunities
• Generous Retirement Benefit Plans, including a company-matching HSA program.
• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , Ladders for Leaders , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.