Senior Program Manager - Technical

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

This hybrid role offers the opportunity to work at the intersection of compliance and new ideas as part of the Identity & Trust team. Reporting to the Senior Manager - Verification Program, you'll take on an important position handling AML topics, including transaction monitoring, KYC, and sanctions. Your work will directly influence our ability to maintain trust, meet regulatory requirements, and deliver a seamless experience for our customers.

You Will:

Exam Execution

• Be the go-to expert during regulatory and internal exams, leading all communications and engagements with examiners.
• Walk examiners through systems and processes to showcase program effectiveness.
• Prepare accurate evidence to demonstrate compliance with AML, KYC, and sanctions requirements.
• Spot gaps in evidence or processes, and take proactive steps to address them before and during exams.

Audit Finding Remediation

• Lead the charge on fixing issues identified during audits and reviews.
• Create and track Management Action Plans (MAPs) to ensure timely solutions and follow-ups.
• Partner with teams to implement improvements and keep leadership informed of progress.
• Test remediated controls to make sure problems don't come back.

Issue Management

• Work with the Senior Manager, Technical Program, to handle compliance-related issues.
• Dig into why an issue occured to find lasting solutions for operational gaps and inefficiencies.
• Oversee and document every step of the remediation process, ensuring transparency and audit readiness.

Framework and Policy Development

• Help design frameworks and processes for managing rules and program controls.
• Work with teams to integrate policies and rules into tools and workflows.
• Keep an eye on main metrics like transaction defect rates and false positives to improve outcomes.

You Have:

• 7+ years of experience in program management, compliance, or risk management within a financial services or regulated industry.
• Bachelor's degree in Business, Risk Management, or a related field; advanced degree or CAMS certification preferred.
• In-depth knowledge of AML, KYC, sanctions compliance, and related regulatory frameworks.

#LI-Hybrid

Our Benefits:

• 34 days of vacation (including public holidays)
• Group private medical insurance
• Group pension (6% contributed) and group income protection
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Learning and Development Benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.